If you have emails that get blocked by SpamExperts that are not actual spam, you can report it so that the algorithm gets more efficient and have them removed. In this article, we will demonstrate how to report spam email as false positives in your SpamExperts dashboard. Using the Report Not Spam Tool Log into Read More >
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How to Report a Spam Email in SpamExperts
If you receive spam emails that successfully passed the SpamExperts monitoring tool, you can report it so the SpamExperts algorithm gets smarter for the future. In this article, we will demonstrate how to report emails as spam in your SpamExpert dashboard. NOTE: Before you can report an email as spam, you will need to save Read More >
How to use the Spam Experts Spam Quarantine Tool
When using Spam Experts as your spam filtering tool, any spam not specifically rejected by other rules will be sent to a quarantine section. You will be able to visit the quarantine list and decide how to deal with each individual email. Here we show you how to check the quarantine list and perform the Read More >
How to Add an Email User in SpamExperts
In this tutorial, we will show you how to add an email user to SpamExperts. This allows users to access and use the SpamExperts Dashboard (or control panel). From there users can manage their spam settings, and view their spam. Adding an Email User Log into your SpamExperts Dashboard. Click the Manage email users button Read More >
How to Whitelist or Blacklist in SpamExperts
One of the most common tasks in a spam prevention program is whitelisting and blacklisting email addresses or domains. This helps you tailor spam monitoring programs such as SpamExperts to allow or deny specific domains or email addresses. We will go over how to whitelist or blacklist senders and recipients in your SpamExperts control panel. Read More >
How to set Email Attachment Restrictions in SpamExperts
Email attachments are often an easy way to spread malware and viruses. It’s important to block certain file types to help protect your local computer. Attachments can be restricted easily in the Spam Experts control panel. Log into SpamExperts Control Panel. Go to Attachment Restrictions under the Email Restrictions heading. In the first section select Read More >
How to set an Email Size Limit in SpamExperts
Large emails can be problematic when managing email accounts. SpamExperts easily allows you to impose a limit on the size of the incoming emails. You have the option to quarantine or reject an incoming email based on it’s size. Below are the instructions on how to set up email restrictions based on the size of Read More >
How to Log into Spam Experts
Spam Experts is a spam filtering tool that is used to filter your incoming and outgoing email for spam. The Spam Experts Administration dashboard is now accessible through the cPanel. This article will guide you through the login process. Of note, Spam Experts will not work for inbound emails by default. You will first need Read More >
File System Maintenance
Issue: Our Systems Architecture team will be performing maintenance on some servers affected by the recent West Coast power outage. This should take no more than a few hours. Status: This maintenance is scheduled for 1/11/2016, and 1/12/2016. Who is impacted? The following is the maintenance schedule. If you do not know your server name, Read More >
How to Generate SSH Keys
Secure Shell (SSH) access grants you command-line interface (CLI) access to your web server. One of the major advantages of SSH is a secure, remote connection to your server. The SSH program uses a password to connect, but it is more secure to use SSH keys, or SSH key pairs. This is a type of Read More >
How to Make DNS Changes at Namecheap.com
If you have purchased a domain from a domain registrar called NameCheap and you intend to keep the domain registrar as NameCheap, then you will need to change the domain name servers in the NameCheap interface in order to use your domain with InMotion Hosting. The following tutorial will guide you through making the name Read More >
How to Connect WHM to WHMCS
In this guide, we will show you how to connect WHMCS to your WHM. This allows them to communicate for easy login from WHMCS, automatic cPanel creation, synchronizing packages, among other options. Connecting WHM to WHMCS Log into WHMCS. Roll your mouse over Setup, then Products/Services, and click Servers. Click the Add New Server button. Read More >
Joomla 3.6.5 Security Release
Joomla! 3.6.5 Security Release Security Release and Bug fixes Status: Joomla! 3.6.5 has been released and is available as a full package Joomla! 3.6.5 Security Release Info The update focuses on three security vulnerabilities, security hardening, and three bug fixes. If you are using the 3.x version of Joomla, then you should update your sites. Read More >
Update BoldGrid if you are using WordPress 4.7
Issue: We are encouraging all BoldGrid users to update to the latest version, if you are running WordPress 4.7. Status: Update has been released. Who is impacted? Websites running BoldGrid with WordPress 4.7. Today (12/06/2016), WordPress released a version 4.7 update, and it is now available. We recommend all WordPress users update to the latest Read More >
How to Setup Your SpamExperts MX Records
In this guide, we will show you how to set your MX records for SpamExperts. This will allow you to protect your email from being inundated by spam messages. We will also show you how to access the SpamPanel in cPanel, and disable (or bypass) the spam filter if you do not want to use Read More >
SpamExperts replacing McAfee Email Protection
Announcement: McAfee Email Protection is being replaced by SpamExperts service on 12/01/2016. As you may be aware, McAfee is discontinuing their hosted SPAM filtering product on January 11, 2017. This means that after this date, your email will no longer be filtered by McAfee. We are confident that you will enjoy an improved level of Read More >
Updated ICANN Transfer Policies
Updated domain transfer policies set forth by ICANN are scheduled to take effect 1 December 2016. We want to make sure all our customers who have domains registered with us are aware of the changes and how they are being mitigated. Please review our updated terms of service. In light of these changes, the Domain Read More >
How to Add Purchasable TLDs in WHMCS
You have the ability to resell domain names within your WHMCS software. You need to connect your WHMCS to the registrar for which you are a reseller. Then you can assign the different Top Level Domains (TLD) extensions you wish to sell. Be sure to only add extensions that your domain registrar sells. For example, Read More >
How to Add a General Email Signature in WHMCS
Within WHMCS you will set up emails to be sent out automatically to your clients. These emails will go out to confirm the actions of the client, such as when they first sign up, place an order, etc. There are email templates that you can customize for different scenarios. This article demonstrates how to create Read More >
How to Install Jekyll and Launch a New Site
In this article, we will cover a basic installation of the Jekyll static site generator. Then, we will create and launch the default Jekyll site, which you can later customize. To learn more about what Jekyll is and how you can use it, check out the previous article regarding What is Jekyll? Moving Forward with Read More >