The Statistics Software Configuration section of the WHM allows you to control the software being used to provide statistics to your users. This includes providing a status on how your server is handling the statistics generation. You can also choose to make certain statistics generators available in addition to selecting the users who can modify Read More >
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How to Change Your WordPress Timezone
In this tutorial, we will show you how to change your WordPress Timezone via your WordPress Dashboard. This will allow you to display the time that Pages and Posts were published in your local timezone. Setting the timezone is important for ensuring your content’s date/time is appropriately set in items like meta data and RSS Read More >
Reseller AMP Overview
What is AMP? The Account Management Panel (AMP) is your hub for your main account activity with InMotion Hosting. From AMP you can address many different aspects of your account, from billing to domain registration, to cPanel and WHM access. Here we will go over some of the things you can do for your reseller Read More >
Melbourne IT/Tucows email
Change of Registrar Email from Melbourne IT InMotion Hosting uses Melbourne IT as our domain registrar partner. This means that InMotion is not the actual registrar, but a reseller for Melbourne IT regarding your domain names. Recently, Melbourne IT’s reseller business was acquired by Tucows Inc. Melbourne IT has been sending out an email to Read More >
Creating Hosting Plans in WHMCS and Syncing with WHM
Products can only be added within a product group. Once you have created one or more product groups, you will be ready to create products for them. This quick guide shows you how to create a new product within your WHCMS back office. NOTE: A valid license for WHMCS is required to access the admin Read More >
How to Install and Use the Lightbox Gallery Plugin in WordPress
In this tutorial we will show you how to add a photo gallery to your WordPress website using the Lightbox Gallery plugin. First, we will walk you through installing and activating the Lightbox Gallery plugin. Then, we will show you how to create a Gallery and add it to a Page/Post with a shortcode. Install Read More >
How to Connect to your Dedicated Server via SSH
In this tutorial, we will show you how to connect to your dedicated server via SSH. This will allow you to interface with your server via Command Line Interface (CLI). First, we will show you how to add your IP address to the firewall to allow you to access your dedicated server. Then we will Read More >
Enabling cPHulk on Dedicated Servers
One of the most common ways for malicious software (malware) to penetrate the defenses of various web services is via brute-force attacks. Through repeated login attempts, malware can overwhelm the authentication service and bypass existing password protections. Fortunately, most modern web servers offer some form of brute-force protection. For cPanel/WHM-based systems, this commonly takes the Read More >
Moving Emails to Your Dedicated Server
Steps to Transfer Email using IMAP A common task when setting your new dedicated server for hosting is the transfer of email accounts from your old host. Transferring emails will vary based on if your old account was also using cPanel. If your old host did use cPanel, then you can simply use the same Read More >
Transferring from cPanel to cPanel in WHM
cPanel provides a tool that you can use to transfer from cPanel to cPanel, from one server to another. This is a very powerful tool in that it makes moving from one cPanel server to another into a very simple process. Keep in mind that any configuration files that are affected by the change will Read More >
How to Create Promotions in WHMCS
When selling your products as a reseller, you may want to create special promotions from time to time. This article explains how to create promotions and coupons from within WHMCS for you to use in your reseller hosting. Creating Coupons and Promotions in WHMCS Log into your WHCMS admin interface. Click on Setup -> Payments Read More >
How to Show MySQL Processes
If you are running a MySQL database on your Dedicated Hosting server, you may want to see its status in terms of the processes that it is currently running. This will give you an idea of the load on the database server which is important if you have a large database or several databases being Read More >
Create Support Department to Accept Tickets in WHMCS
As a reseller, your clients will have some questions or issues that they wish to bring to your attention. You can create different departments to handle different topics. Perhaps you want to have a Sales department to handle sales questions and a Support department to handle more technical issues. We show you how to create Read More >
How to Enable Greylisting in WHM
As the administrator of your dedicated server, you may need to use tools to stem the flood of spam. One of the tools available to you in WHM is Greylisting. This option allows you to temporarily reject any email from a specific sender. Spam emails that fail on initial delivery are not re-delivered. The normal Read More >
How to Configure Email Piping in WHMCS
As you develop a customer base, you will inevitably need to have a support email address for clients to send questions or issues. Setting up email piping allows those emails to become tickets within your WHMCS. Follow along below as we show how to set up email piping between your WHMCS admin dashboard and cPanel. Read More >
WHM Email Troubleshooter Guide
Part of being an administrator for a dedicated server is the need to maintain your email service. If you have a problem with email, there are tools provided with WHM that can help you determine where the problem is occurring. The following article describes the different tools provided by WHM to troubleshoot your email service. Read More >
Migrating Customer Profiles to Your Reseller Account
When working with your reseller clients. You may have people sign up with you that already have hosting accounts elsewhere. You will need to move their accounts over to your reseller server. Below we quickly discuss the different methods of migrating accounts and link to the insructions for each. Migrating From Another cPanel Host If Read More >
Moving an Account from a Non-cPanel Host to Your Reseller Account
If your old host is not a cPanel host or the total account size is over 3GB, you cannot perform a cPanel backup move. Instead, you will need to transfer the account manually. Below are the steps needed to perform a manual account move. Moving an Account from a Non cPanel Server Transfer Checklist You Read More >
Enabling DSO via SSH
While DSO is one of the oldest PHP handlers in use, it is also one of the fastest. As such, you may find yourself looking to use this PHP handler instead of suPHP. By default, DSO is installed on most CentOS servers, however, it is not enabled by default. In order to enable DSO, you Read More >
How to Upgrade Apache with EasyApache
In this article, we’ll show you how to upgrade Apache on your web server using the EasyApache script in WHM (Web Host Manager) and command-line interface (CLI). This process would require having root access on your VPS or dedicated server, and it’s important to note this is a more advanced task that most users would Read More >