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EXIM Privilege Escalation Vulnerability Patched

Issue: A EXIM privilege escalation vulnerability (CVE-2016-1531) was recently identified. Status: Emergency cPanel updates have been completed on all servers at this time. Who is impacted? None of the servers in our fleet. Additional Reading For more information on the EXIM Privilege Escalation Vulnerability (CVE-2016-1531) see the following: CVE-2016-1531 Exim Security release for CVE-2016-1531

OpenSSL DROWN Vulnerability announced

Issue: OpenSSL vulnerability called “DROWN” was announced today (CVE-2016-0800). Status: Out Systems Architecture team is performing a full audit across all of our platforms, as well as actively monitoring for related issues. Updated notifications will be posted on our status page. Who is impacted? Only users that have chosen to keep the insecure SSLv2 ciphers Read More >

Network Maintenance for 3/1/2016

Upcoming Network Maintenance for 3/1/2016 An email was sent to all customers regarding an upcoming maintenance window that will occur on March 1, 2016. Details regarding the maintenance is below: Date and time of the scheduled work or outage: March 1, 2016 11pm EST Estimated length of maintenance window. 10 mins System(s) or network(s) impacted Read More >

How to Change Nameservers in Google Domains

Google Domains provides domain registration for many different types of top-level-domains. You can use these domains with your InMotion Hosting account by simply changing the nameservers. The following guide will walk you through how to change the nameservers to point to InMotion Hosting. Changing Nameservers in Google Domains Login to your Google Domains account. If Read More >

How to Set Up Custom Nameservers for Resellers

With your reseller hosting account, you have the ability to set up custom nameservers. This means your customers can point their domains to your hosting account with your unique branding. Instead of using the InMotion Hosting default nameservers, your customers can use your custom nameservers. This procedure also works for dedicated hosting services and VPS Read More >

Elegant Themes Security Vulnerability

On February 21, 2016, Elegant Themes emailed its customers to inform them of a critical security vulnerability affecting a large segment of its product line. “An information disclosure vulnerability was found in the Divi Builder (included in our Divi and Extra themes, as well as our Divi Builder plugin) which resulted in the potential for Read More >

How To Migrate Customers to Your Reseller Server

Among the many important functions of a reseller host, customer migration provides a valuable service. If your customers have multiple domains or they are having trouble gathering their site files, you may be requested to help with migrating their account to your Reseller Hosting environment. Website Transfer Services We receive many Website Transfer Requests at Read More >

glibc Vulnerability Identified

Issue: A vulnerability (CVE-2015-7547) was identified in glibc that affects many linux servers. Status: Our Systems architecture team will be deploying patches in the next 48 hours that may result in downtime. This is necessary to avoid larger security issues. Updated information will be posted on our official InMotion Status page. Who is impacted? Servers Read More >

How to Move Your Databases to Your Reseller Account

If you are a reseller migrating to InMotion Hosting from a non-cPanel platform or decide to move your databases manually, then you will need to know how to perform this properly. This article will go over the specific steps to successfully transfer your database to your InMotion Hosting reseller account. Exporting Your Database From the Read More >

How to Transfer Emails From Your Old Host to InMotion

When you are setting up your new reseller account with us, you will most likely want to bring over your existing email accounts and any emails that exist on your old hosting server. This article will provide you instructions on how to move your emails from a non-cPanel host to InMotion Hosting. Moving your emails Read More >

How to Fix the Mail Can’t Verify the Server in Mac Mail

If you have subscribed to a VPS or Dedicated server account for InMotion Hosting, make sure that your mail server has been updated to use Dovecot. The old Courier mail server is no longer being used on VPS or Dedicated server accounts. Nothing is more frustrating for new (or old) Apple users than trying to Read More >

How to Enable Two Factor Authentication in Joomla 3.5

Two Factor Authentication provides an increased level of security in Joomla 3.5. This is because it requires you to scan a QR code to get a second password before you can gain access to your Admin Dashboard. In this tutorial we will show you how to enable Two Factor Authentication in Joomla 3.5. Then, you Read More >

How to Change an Article Category in Joomla 3.5

After making a Joomla 3.5 Article, there may be times when you need to change the Category associated with it. Categories help you better group your articles together, and can help visitors find related articles. In this tutorial, we will show you how to change the Category of a Joomla 3.5 Article. You must create Read More >

How to Add Apache Modules

Your dedicated server uses the Apached HTTP Server by default. When it is loaded, it comes with a number of commonly distributed modules (for more information on these modules, see Apache HTTP modules). These modules are also called Dynamically Shared Objects (DSOs) and may be loaded while the Apache server is already running. Normally, Apache Read More >

Best Practices for System Administrators

Being a good System Administrator for your dedicated hosting service can be a tedious and time-consuming chore. However, If you follow some basic principles and keep yourself organized, communicate with your users, and provide consistent service, then you can make it much easier for you to manage your dedicated hosting server. Here is a basic Read More >

Getting Support for your Dedicated Server Hosting Package

Technical Support is not just about trying to solve a technical problem, it is also about caring for your customers. All of our dedicated server hosting packages include different options of support. However, to give you initial assistance and to make sure that you start off on the right foot, a period of managed hosting Read More >

Using Dedicated IPs as a Reseller

As a reseller host, you receive a specific IP address for your main account. This IP is automatically assigned to all other cPanel accounts you create. This means that all of your customer accounts will have the same IP address for their cPanel account and any websites on it. This main IP address will be Read More >

How to Add PHP Modules on Dedicated Hosting

Note that you will require root access in order to use these directions. When running a Dedicated server, you may need to add PHP Modules. This allows you to add more features or specific PHP modules as requested by users on your Dedicated server. In this tutorial, we will show you how to add PHP Read More >

How to Create a New Category in Joomla 3.5

Creating new Categories in Joomla 3.5 allows you to better group your articles together. This can help visitors to your site find related articles, or more easily identify the section they are visiting. In this tutorial we will show you how to create a new category in Joomla 3.5. You can then choose this category Read More >

How to add a new client in WHMCS

New clients can register themselves from your WHMCS front page. However, you also have the ability to add them manually. This article will demonstrate how to add a new customerto through your WHMCS administrative dashboard. Adding a New Client Log into your WHMCS Admin area. Select Add New Client either from the left hand sidebar Read More >