CMS Plugin Issue Resolution WordPress Akismet XSS security vulnerability Upgrade Akismet to alteast version 3.1.5 to fix the security flaw This vulnerability affects everyone using Akismet version 3.1.4 and lower and have the WordPress “Convert emoticons to graphics on display“ option enabled, which is the case by default on any new WordPress installation. The issue Read More >
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Using the Desktop, Tablet, and Phone Views in the Editor
BoldGrid provides a convenient way to see how the website would be seen in a Tablet or Phone. The option to view with these modes are found in previewing Inspirations or within Editing a Page or Post. Each template or theme is designed with the different device views in mind. The following tutorial shows you Read More >
cPanel 11.52 update and SMTP Authentication Issue
cPanel Update SMTP Authentication – Possible SMTP Authentication issue due after cPanel update Status: Workaround provided for VPS and Dedicated server Who is affected? Email accounts on hosted sites that have been updated to cPanel 11.52 InMotion servers use a current configuration to allow SMTP authentication if the user has already authenticated via POP in Read More >
JetPack plugin for WordPress Vulnerability Alert
Security Issue: JetPack Vulnerability – critical update Status: Update has been released- users should be using 3.7.1 or higher. Who is impacted? WordPress websites using the Jetpack plugin lower than version 3.7.1. Last week (October 1), Sucri released a Public Disclosure of Vulnerability concerning a cross-site scripting vulnerability affecting the Jetpack plugin for WordPress. The Read More >
How to remove BoldGrid
As you learn and design different sites, or your site needs change, you may decide you want to move on from BoldGrid. As BoldGrid is a plugin suite, you can either simply remove the plugins, or remove WordPress entirely. This article will describe how to uninstall BoldGrid from your hosting account. Removing the BoldGrid Plugin Read More >
East Coast Connectivity issues
This issue has been resolved at this time. If you experience any further connectivity problems please contact our support department for troubleshooting. ALERT: East Coast Data Center Connectivity problems What is affected? – Users who have their websites hosted in the East Coast data center Have these issues been addressed? – Our Systems Administration team Read More >
How to Transfer your Site from Arvixe to InMotion Hosting
In this tutorial: Transfer via Softaculous Transfer Complete cPanel backup In this tutorial, we will show you how to Transfer your Arvixe site to InMotion Hosting. We will cover transferring a site installed with Softaculous, and also migrating a complete cPanel backup. Transfer a Site installed with Softaculous Login to the your cPanel with Arvixe. Read More >
Email Sending Issues
Who is affected? – Anyone using outgoing email with InMotion Hosting shared servers Have these issues been addressed? – The Systems Team is investigating the issue at this time. There is no current ETA for immediate resolution. UPDATE SMTP issues for all servers have been resolved at this time. Email Sending Issues September 16 – Read More >
Google Chrome Security Update
Google recently released version 45 in response to a security concern. This release also included 29 security fixes for the browser. For more specific information on these fixes, please see Chrome Releases – Stable Channel Update. Google (in addition to Mozilla and Microsoft) has announced that they would end support for the RC4 encryption algorithm Read More >
Thunderbird issues after updating Avast Antivirus
Issue: There are reported issues with Thunderbird, after a recent update to Avast antivirus software. Who is impacted? Thunderbird users who recently updated their Avast antivirus software. Why is this happening? A recent Avast update, seems to cause problems when it scans the Thunderbird Profile folder. For more information, see this post in the official Read More >
What is BoldGrid (Advanced Users)
What is BoldGrid? BoldGrid is a suite of plugins and themes designed for a true WYSIWYG experience when building a website. BoldGrid uses Automattic’s Underscores starter theme. It also comes bundled with Bootstrap 3 to allow for easy styling. This is so anyone can build a top quality website, no matter their experience level. BoldGrid Read More >
Creating BoldGrid Menus
Upon installation, most BoldGrid Inspirations have a basic, default menu already configured. Depending on your site design goals, you may decide to create some custom menus for users to interact with. For example, drop-down menus are commonly used types of menus that allow users to quickly access a variety of options in an easy-to-read format. Read More >
How to start over in BoldGrid for WordPress
If you ever decide to start over with your BoldGrid site, you do not have to go and remove your theme and each page individually. Below we show you how to reset your site to start from scratch! Note this removes ALL data from your site as it is all deleted during the Read More >
How to Change Themes in BoldGrid for WordPress
There may be a time after you have already built your first site that you decide the theme is no longer working for you. You do not need to go thorough the hassle of rebuilding your entire site. You can simply just change the theme and keep all other data on the site. Below we Read More >
How to Use BoldGrid when your site is not hosted with InMotion Hosting
If you have decided that BoldGrid is going to be your solution for creating your new website but you have an existing website that you’re going to keep on a different host than InMotion Hosting, then you have a few options. You can: Start a new website with a new domain name Use your old Read More >
How to Restore a Softaculous Backup
The previous guide showed you how to create and download a backup using Softaculous. In this tutorial, we will show you how to restore the backup you created using Softaculous. This is helpful since it allows you to restore your own full website backup, including your database. Restoring your website using a Softaculous Backup Log Read More >
How to Run the Windows 10 File Checker
File integrity is vital to the continued operation of any computer system. Over time, files can become corrupted due to errors or malicious activity. To mitigate this, computer systems have file checking software that can review and check the integrity of system files. By checking system files in this way, the program can identify corrupted Read More >
Outlook not working after installing Windows 10
Issue: We are receiving reports that Microsoft Outlook is not working correctly after upgrading to Windows 10. Status: This seems to be causing Issues with Outlook 2007 Running on Windows 10. Who is impacted? People who recently upgraded to Windows 10. Why is this happening? The Windows 10 upgrade seems to be affecting Outlook related Read More >
How to add a Favicon in WordPress 4.3
A favicon is the tiny icon that appears in the tab next to your domain name. It used to appear in the address bar next to your domain name, but it has been removed from that location for security reasons. The one exception is the Microsoft Internet Explorer which still shows the favicon next to Read More >
Move WordPress folder
Before moving or making changes to your WordPress site, you should always make a backup! Create the new location for your WordPress core files. Use the option in cPanel to create a subdirectory if necessary. You can also use FTP or the cPanel File manager. Make sure that any existing files in the new location Read More >
