Issue with Upstream Provider of some ISPs There has been a reported outage in the L3 Internet backbone that routes through the Northern Virginia corridor between Richmond, VA and Washington DC. The issue appeared around 4:00am EDT. This can affect customers of any Internet Service Providers running through that area. We do not know of Read More >
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How to Create an Email Autoresponder in Webmail
In this tutorial: What is an AutoResponder? When to use an AutoResponder How to Setup an AutoResponder What is an AutoResponder? An autoresponder is a feature within your email settings that allows you to automatically send a response when an email is sent to a specific email address. When should I use an AutoResponder? It’s Read More >
How to Create Custom Error Pages in cPanel
When a visitor to your site receives an error message, such as 404 (Not found), or 500 (Internal server error); they will see the default error page. You can easily customize these pages in your cPanel with the Error Pages button. For example, you may want to personalize the error message. In this tutorial, we Read More >
Drupal Core – Critical Security Alert June 17,2015
On June 17, 2015 a few vulnerabilities were discovered in Drupal core that affect versions 6.x and 7.x The vulnerabilities discovered are Impersonation, Open Redirect, and Information Disclosure. The information below was provided by the Drupal Security Advisories page. Impersonation (OpenID module – Drupal 6 and 7 – Critical) A vulnerability was found in the Read More >
Logging in with Clef when you have no Internet connection on your Phone
There will be times when you have Clef two-factor authentication loaded on your website, but your phone does not have a signal. If that is the case, Clef, has provided a way for you to login, though your computer will need to have a working webcam attached if it’s not already on a tablet/laptop or Read More >
Unplanned Maintenance
Issue: Unplanned Maintenance on some Shared Servers. Status: Systems Architecture team is currently performing unplanned maintenance on several servers. Who is impacted? Customers on the following servers, you can view what server you’re on in the Account Technical Details: biz127, biz130, biz131, biz136, biz139, biz141, biz142, biz144, biz146, biz150, biz152, biz157, biz163, biz164, biz166, biz169, Read More >
June 15, 2015 – Server Reboot
Server Reboot June 15, 2015 – Our Systems Architecture team has discovered a kernel level vulnerability in servers running betterLinux. Our team will need to reboot all affected servers with a security patch. Barring any unforeseen complications the expected downtime will be about 5-10 minutes. The following servers are impacted: biz127, biz130, biz131, biz136, biz139, Read More >
WooCommerce Object Injection Vulnerability
Object Injection Vulnerability on versions 2.3.11 and lower Issue: An Object Injection vulnerability has been discovered in WooCommerce. Status: Update has been released. Who is impacted? Anyone running less than v 2.3.11. Why was this update released? The web security firm Sucuri has discovered that malicious users may be able to exploit the bug to Read More >
sweetCAPTCHA Service Security Alert
Who is affected? Websites that use the sweetCAPTCHA service Solution: Remove sweetCAPTCHA from website. If you are a website viewer, ignore links or popups that may appear after using the sweetCAPTCHA service. Do not download anything from the links and ignore the pop-up messages. SweetCATPCHA is a service that uses images instead of distorted characters Read More >
WordPress link-template.php.suspected Issue
Issue: Some WordPress user are reporting a link-template.php.suspected error message. This is possibly related to a previous security vulnerabilty, or hack that was never fixed. Status: InMotion Hosting and the WordPress community are currently investigating this report. Who is impacted? Only some users of WordPress are reporting this issue . Additional information: See the post Read More >
Modifying folder preferences in SquirrelMail
SquirrelMail is no longer included in cPanel by default. It reached its end of life in 2013. InMotion Hosting has disabled SquirrelMail from Webmail but you can still install and use it for managing email if needed. Within the SquirrelMail interface, you can modify your folder preferences to allow for personal formatting. Below we describe Read More >
How to Install Gravity Forms in WordPress
In this tutorial: Install Gravity Forms Setup reCAPTCHA In WordPress, forms allow your visitors to submit information to you. Of the many form plugins available, Gravity Forms by rocketgenius is one of the most popular. In this tutorial, we will show you how to install Gravity Forms in WordPress. Since Gravity Forms is a commercial Read More >
Setting up the Opera Mail Client
Go to the Opera Mail page in order to download the client. Install the software Apple OS Double-click on the downloaded file (ending in the DMG extension) in order to start the installation. You will see a window open that shows the Opera Mail icon and the Applications folder. Drag the Opera Mail icon Read More >
Apache Codes
What are these Apache codes? 200 – OK A 200 response code means the connection has been successful and the browser will serve the websites content. 206 – Partial Content This code explains that the connection is only requesting parts of the website such as just the code with a wget command, this code can Read More >
Editing your profile in SquirrelMail
SquirrelMail is no longer included in cPanel by default. It reached its end of life in 2013. InMotion Hosting has disabled SquirrelMail from Webmail but you can still install and use it for managing email if needed. One of the more basic tasks you will want to perform after signing into your SquirrelMail for the first time Read More >
How to create an email in SquirrelMail
SquirrelMail is no longer included in cPanel by default. It reached its end of life in 2013. InMotion Hosting has disabled SquirrelMail from Webmail but you can still install and use it for managing email if needed. Once you have logged into SquirrelMail for the first time, you will be ready to create your first email message. Read More >
Reading an email in SquirrelMail
SquirrelMail is no longer included in cPanel by default. It reached its end of life in 2013. InMotion Hosting has disabled SquirrelMail from Webmail but you can still install and use it for managing email if needed. Once you have logged into your SquirrelMail interface, you can then read new inmails from your inbox. This article shows how to Read More >
How to Login to SquirrelMail
SquirrelMail is no longer included in cPanel by default. It reached its end of life in 2013. InMotion Hosting has disabled SquirrelMail from Webmail but you can still install and use it for managing email if needed. SquirrelMail is one of the three webmail interfaces that are offered within your cPanel. This article will guide you on how to Read More >
Magento Security Alert
Who is affected? – Users of Magento Community Edition and Enterprise Edition. Have these issues been addressed? – The SUPEE-5994 Patch Bundle covers eight different issues that are listed in the article below. SUPEE-5994 Patch Bundle On May 14, 2015 Magento released a bundle of eight patches that addresses the following issues: Admin Path Disclosure Read More >
MS Outlook Security Updates
Issue: It has come to our attention that Microsoft has pushed out a Security update to some Outlook users. This has changed the way Outlook communicates with the mail servers, which may affect your email settings. Status: This has currently been addressed on all servers. (You may have adjust your settings as described below) Who Read More >
