Shell access, commonly referred to as SSH (Secure SHell), is remote command line access to a server. Having command line access (if you’re familiar with using it) can be very helpful. It can not only help you speed up certain tasks, but it also can give you access to do certain things that you cannot Read More >
November 2011
An Introduction to Branding cPanel for your users
This article pertains to WHM, a feature only available to VPS Hosting, Dedicated Hosting, and Reseller Hosting users. Shared Hosting users do not have WHM access. With WHM access, you can brand your cPanel accounts. This will allow you to brand cPanel with your company logo / colors / etc. While you have many options Read More >
How Can I Compress / Uncompress Files Using the File Manager?
In this tutorial: Compress Files Uncompress Files Your File Manager allows you to both compress (zip) and uncompress (unzip) files. How to Compress Files Go to the File Manager. Navigate to the folder where the files you want to compress are While holding down your Ctrl key, click on each file that you would like Read More >
How to Upgrade / Downgrade a cPanel account using WHM
If you setup packages within WHM and used them when creating cPanel accounts, you can easily use those same packages when upgrading / downgrading accounts. For example, if you have one package that offers 1 addon domain while another offers 10, instead of manually adjusting this number, you can upgrade the cPanel account to the Read More >
How to Customize a cPanel Account in WHM
Once you have created a cPanel account within WHM, you can modify a cPanel account using the “Modify an Account” feature to make any changes. You can make many changes, including: the cPanel username the main domain on the account cPanel features, such as the number of addon and parked domains disk quota and bandwidth Read More >
Removing your Domain from Security Block Lists
Most Internet Security software companies now maintain their own lists within their software of sites that they have found to contain malicious software, spamming, and phishing. This can occur if a hacker injects malicious code into your site files or if a false postiive happends while the vendor scans the website. We have compiled a Read More >
What is suPHP?
suPHP is a tool for executing PHP scripts with the permissions of their owners or a program that controls who can access certain files. All scripts executed on the server need to be authorized to run on the server. This is done through the file permissions. For more information on file permissions, please read our Read More >
Publishing your website using KompoZer
What is KompoZer? KompoZer is a free WYSIWYG editor to help you build web pages. It includes web file management capabilities found in many paid programs such as Dreamweaver, FrontPage, and Expression. It’s designed to be easy to use and you do not need to know HTML or web coding to use it. For more Read More >
Installing Prestashop 1.4 Manually
PrestaShop is a free e-commerce solution that allows you to sell your products online. Since Prestashop is accessed via a web browser, you can manage your store from any computer that has internet access. For more information on PrestaShop, please visit their website. How to manually install Prestashop 1.4 Create a database for your store Read More >
How Do I Clear My Local DNS Cache?
DNS resolves domain names to IP addresses so people do not have to remember a series of numbers (IP addresses) when trying to visit a website. In order the speed up this process and reduce the traffic on the DNS servers, most computer operating systems will store or cache DNS lookups on your computer locally. Read More >
Using InMotion Hosting’s Memory Viewer WordPress Plugin
While WordPress is great software because of its ease of use, it does have a history of using excessive server resources (such as memory and/or cpu time) at times. This is not always the fault of WordPress directly, but instead it could be the result of either: a “bad” plugin a custom theme With so Read More >
Emergency Maintenance on Biz51 Server
2011.11.22 9:30 am ESTOur Systems Administration Team recently identified an issue on our biz51.inmotionhosting.com server. Due to this issue they performed some emergency maintenance, which included an ip change, in order to correct the problem. Everything should be back to normal shortly. We apologize for any inconvenience. 2011.11.22 10:05 am ESTDue to the severity of Read More >
How to Suspend / Unsuspend cPanel Accounts Within WHM
If you are an InMotion Hosting customer and your account has been suspended, the page you’re probably looking for is our Account Suspensions page. WHM allows you to suspend / unsuspend accounts. This is typically only used when an account you manage reaches a delinquent billing status or is abusing resources on the server. When Read More >
Thunderbird: Leave Copy of Email on Server with POP3
Most email clietns, including Thunderbird, allow you to leave a copy of the emails in your inbox on the server. This can be important since by default POP3 email protocol downlaods the email message from your inbox on the server, then deletes it. For more information about the differences between POP3 and IMAP please read Read More >
How to Reset Your WordPress Admin Password
If you have ever lost or forgotten your password to access the WordPress dashboard, it can be very frustrating. WordPress provides quite a few options to reset or change your WordPress password. If you’re unable to login after two attempts, consider waiting at least 15-30 minutes before trying again. Otherwise, you risk temporarily locking your Read More >
How can I make my php.ini file recursive ?
The PHP settings defined in your php.ini file are not recursive . What this means is that they do not modify settings in any child folders (which are subdirectories of the current directory). Still confused, here’s an example. Let’s say you have a php.ini file in your public_html folder. That php.ini file has the PHP Read More >
Using Server Side Includes with HTML Files
Typically, when you use Server Side Includes, you’ll save the file with the shtml extension. This tells the server that it contains a SSI. If you have lots of files, renaming them with the shtml extension can be tedious. You can easily set up a htaccess rule to allow SSI with html files. If you Read More >
What is the path to sendmail?
What is Sendmail? Sendmail is a very popular Mail Transport Agent (MTA). It is used to send email between servers. It runs in the background on our servers, and most users generally don’t ever need to interact with it directly. What is the path to Sendmail? Sendmail is located at: /usr/sbin/sendmail If you have VPS Read More >
Viewing Hidden Files (htaccess) in cPanel’s File Manager
By default, when you use the File Manager in cPanel, it doesn’t show hidden files. Hidden files are any file that begins with a dot, such as .htaccess. .htaccess is a common file to edit, so to edit the file using your File Manager, you’ll need to have the option selected to show hidden files. Read More >
Server Side Includes: An Introduction
What is Server Side Includes? Server side includes (SSI) are a method for manipulating web pages at the server level before they are sent to the visitor’s web browser. SSI uses tags so when the information is parsed, it cuts and pastes the information from another source into the webpage. Here’s what happens: The server Read More >
