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Submitting a Ticket Request

When it comes to getting support from us at InMotion Hosting, submitting a support ticket is one of the best ways to request assistance. To help with this task, it can be helpful to realize the way that our ticketing system works. In this article we’ll go over the types of support requests, the differences Read More >

How Do I Cancel My Hosting Account?

We are sorry to hear that you want to cancel your hosting account! Most of our plans include a 90-day money-back guarantee. This period of time should allow you to test additional programs available with your account if that is the issue. For example, if you’re not sure if WordPress is going to meet your Read More >

How To Get Support

When facing an issue with your InMotion Hosting account, whether it is a billing or website problem we have a team that can help. Reaching out to the right department ensures that your questions are handled by the team that is optimized to serve you. Before contacting InMotion it is beneficial to make sure you Read More >

Minecraft User Profile Options in the Game Panel

When managing a Minecraft Server, you have the ability to update your user profile within the Game Panel. Tasks such as updating your profile picture/email address or enabling two-factor authentication are all accomplished through the account profile page. In this guide, we’ll show you how to access your profile options and then show you how Read More >

miniOrange’s Google Authenticator – WordPress Two Factor Authentication

miniOrange is a security-focused development company that has created a feature-rich two-factor authentication plugin for WordPress called the miniOrange Google Authenticator.  Their plugin provides a solution that is quick and easy to implement while providing features that set it apart from its competition. Two-factor authentication is used to secure logins to a website.  It helps Read More >

Cloud Server Security – Best Practices

Cloud server setup can vary greatly since you are free to utilize any combination of software and applications to fit your needs. Opting for a cloud server versus a cPanel-managed VPS means greater control over your Linux operating system (OS) and environment. But, this also means that it’s your responsibility to implement measures to help Read More >

Installing Google Analytics on Your Website

At this point, you should have created a Google Account and activated the service for Analytics. Google provides you with a code snippet to insert into every webpage you wish to track. This is important. You must have the code on every page you wish to track or you will not see results for pages Read More >

Two Factor Authentication WordPress Plugin

Two Factor Authentication is a plugin from the authors of UpdraftPlus that adds a layer of protection for WordPress logins. The advantage of using a two-factor authentication (2FA) plugin for your WordPress site is that it helps to protect users with weak or exploited passwords.    It does this by requiring a one-time code when a Read More >

How to Use WP 2FA for WordPress

WP 2FA was created by WP White Security to provide two-factor authentication for your WordPress site.  Two-factor authentication (2FA) is used to increase login security for a website.  It helps to keep intruders from accessing a site through weak or compromised passwords.  WP 2FA includes options for authentication, WordPress user/role policies, and redirects. The plugin Read More >

Using Wordfence Login Security for 2FA

The Wordfence Login Security plugin for WordPress allows you to use two-factor authentication, XML-RPC Protection, and login page CAPTCHA.  Two-factor authentication (2FA)  is a vital layer of defense that you can add to your WordPress installation to protect it from intruders. The use of 2FA prevents intruder access through compromised passwords. This tutorial will focus Read More >

W3 Total Cache – Guide to WordPress Caching

With over 1 million active installations, W3 Total Cache is one of the most popular ways to optimize and manage the cache for your WordPress site. This can result in faster load times and less strain on your server, which can also help your SEO (search engine optimization) efforts. How to Use W3 Total Cache Read More >

How to Create an Embedded or Standalone Form Using HubSpot

HubSpot CRM allows one to create embedded or standalone forms that gather or provide information to your customers.  For example, you may have a standalone survey form that a customer opts to view. This tutorial will walk you through creating and using these forms for your business endeavors. What are Embedded or Standalone Forms Embedded Read More >

How to Create Pop-up or Moving Forms with HubSpot CRM

The HubSpot CRM can create pop-up or moving forms that appear on WordPress posts or pages to provide quick responses, display information, or trigger automated sequences for your customers.  Providing these forms promotes positive interaction and opportunities with your website visitors to help expand your user base and increase your revenues. This tutorial will walk you Read More >

How to Create a New Marketing Email in HubSpot

HubSpot can create emails used for marketing purposes. These marketing emails allow you to reach out to your customers to provide an immediate or planned response.  HubSpot helps you create and send these emails with templates and a design interface. Three Types of Marketing Emails HubSpot can create regular, automated, or blog emails.  Regular emails Read More >

How to Create and Edit Tickets in HubSpot

Creating tickets is a form of contact in HubSpot. It allows you to record interactions that require further action in the form of support, negotiations, or decision-making.  Tickets are often associated with support problems, but they can be used for any interaction between you and the client.  This benefits your business by providing accurately tracked Read More >

How to Set Up a Live Chat in HubSpot

One of the great features of HubSpot is the ability to use chat. The availability of chats gives your customers immediate access to ask questions, get answers, or provide feedback. The chat option benefits your company and your customers by giving them another way to communicate. This tutorial will walk you through setting up a Read More >

How to Create Lists in HubSpot

Lists organize your contacts and are an important tool in HubSpot CRM. Creating lists allows you to use marketing segments that categorize your customers. This aids your email marketing efforts by identifying who should receive your marketing emails. This tutorial will describe the two main types of lists and then show you how to create Read More >