How to Set Up Custom Nameservers for Resellers

With your reseller hosting account, you have the ability to set up custom nameservers. This means your customers can point their domains to your hosting account with your unique branding. Instead of using the InMotion Hosting default nameservers, your customers can use your custom nameservers. This procedure also works for dedicated hosting services and VPS reseller accounts.

Create the Nameservers as A Records

1. Log into your cPanel for the domain you want to edit.
    
2. Write down your server IP address since you will use it later.
   
    
   
   
3. Under Domains select Zone Editor
   
   
4. Look for and select the domain name that you’re trying to create the custom nameservers for, then click on Manage.
5. Create new A records for your nameservers
    

   Field name	Example
   Name	Enter the nameserver information, ns1.example.com
   TTL	You can enter any positive number here, but the standard is 14400
   Type	Select A
   Address	Enter your IP address

Activate Nameservers with Registrar

If you have your domain registered through your InMotion Hosting account you can complete this step through your Account Management Panel (AMP). If your domain is not registered with your account here and you are using a third-party registrar, you will need to contact them directly to set up glue records. You will need to provide them the IP address you wrote down previously.

Activating Your Custom Nameservers in AMP

1. Log into AMP
2. Under Domains choose Manage Domains
   
   
   
   
    
3. Choose the domain you want to manage
   
   
    
4. Select Create Custom Nameservers
   
   
   
    
5. Under Host Name: enter your custom nameserver information
   
   
    
6. Under IP Address: enter your IP address
7. Repeat for your secondary nameserver Host Name. (ns2.example.com)
8. Click Submit

Assigning Nameservers in WHM

1. Log into WHM
2. Choose Server Configuration from the left side panel and select Basic cPanel & WHM Setup
3. Enter your nameserver hostnames in the fields under Nameservers
    
   
   If you’re in a Shared Reseller you will see this interface:
   
   
   
   If you’re in a VPS or Dedicated Server, then your interface will look like this:
   
   
   
   
   

To learn more about cPanel and WHM, check out our cPanel Education channel.