Installing your Jetpack License with the Account Management Panel

We will show you how to apply the Jetpack license using the Account Management Panel (AMP). Follow the directions below to add the Jetpack license that matches your WordPress hosting solution from InMotion Hosting. How to Select and Enable a Jetpack license in the Account Management Panel (AMP) Login to your Account Management Panel (AMP) Read More >

Learn about the InMotion Hosting Specials in AMP

The Account Manage Panel (AMP) includes several specials that provide discounts for services for hosting account subscribers. There are currently 2 discounts available: Amazon Product Ads Yellow Pages Listing How to find the Specials section of AMP Login to the Account Management Panel (AMP) Locate the menu at the top of the screen and click Read More >

How to Add a Passphrase to Your Account Using AMP

When you contact InMotion Hosting, for security and privacy, you will be asked to verify your account. You can provide account verification with either the last 4 digits of a credit card on file, an AMP Hashcode, or a Passphrase. A Passphrase can be any word/phrase that you would provide in lieu of the AMP Read More >

How to Provide Manager Feedback

In this tutorial: Submit Feedback Remove Feedback Requests At InMotion Hosting we welcome your feedback since it helps us provide a better service. If you want to submit feedback to us regarding an experience you had with Tech Support or you just want to provide a comment or complaint, feel free to notify us directly. Read More >

How to Install LAMP Stack for Ubuntu

Follow the steps below in order to learn how to install a LAMP stack on a Cloud VPS using Ubuntu. We will be showing you the installation of the individual components that can be used to install the LAMP stack. These steps apply to Ubuntu versions 10 and higher. Note that all commands shown below Read More >

Flushing your Firewall Rules from AMP

This guide will show you how to flush the rules from the firewall on your Cloud VPS from your AMP. You would only want to do this for troubleshooting or to regain access to your server as this could leave your server vulnerable to attacks. This will not delete the rules from your firewall, it Read More >

AMP for VPS Users

The Account Management Panel (AMP) is the main interface for your account with InMotion Hosting. AMP includes your billing, contact, and hosting services information for your Managed VPS Hosting package. You can also use AMP to view, change, or remove services. Below are brief descriptions of each section in AMP and its most common uses. Read More >

Advanced Product Support for your Dedicated Server or VPS-3000

InMotion Hosting has a support team specifically available to the Dedicated Server and VPS managed hosting platforms. If you have one of our Dedicated Server plans or a VPS-3000, you automatically qualify! Note that cPanel pricing changes in 2019 will affect Managed Dedicated Server Management How do I contact the team? If you have a Read More >

AMP for VPS and Dedicated Customers

The Account Management Panel (AMP) is the main interface for your account with InMotion Hosting. AMP includes your billing, contact, and hosting services information for your VPS or dedicated server. You can also use AMP to view, change or remove services. Below are brief descriptions of each section in AMP and its most common uses. Read More >

Reseller AMP Overview

What is AMP? The Account Management Panel (AMP) is your hub for your main account activity with InMotion Hosting. From AMP you can address many different aspects of your account, from billing to domain registration, to cPanel and WHM access. Here we will go over some of the things you can do for your reseller Read More >

How to Add Custom Name Servers in AMP

Custom name servers allow you to customize how people see domains that are hosted on your server. Custom name servers must be defined at your domain registrar before you can use them with your websites. The following tutorial will show you how to add a custom name server through the Account Management Panel. After that, Read More >

How to Contact Support with Skype

Connecting via Skype The first time you click the button above, you may be prompted to select a program to use. Select Skype then click the checkbox named Remember my choice for Skype links and then click the OK button. After Skype opens up, click on Call and then Show Dial Pad The dial pad Read More >

Domain example.com Has Exceeded the Max Emails per Hour

What is this error? If you are receiving an error similar to “Domain example.com has exceeded the max emails per hour (313/250 (125%)) allowed. Message discarded.>” in an email bounceback message, this means that you have a limit defined that only allows you to send a limited amount of emails per hour within your account. Read More >

How to Request a License for WHMCS in AMP

As a web host reseller you may need a Billing or Support system in place where your customers can request help, or make payments. WHMCS is a good way to provide this functionality to your Reseller account. In this guide I will show you how to request a WHMCS license from AMP, you can then Read More >

Adding a Dedicated IP Address to Your Server

You can get dedicated IP addresses through your AMP section. Below is a tutorial on adding a dedicated IP address to your Dedicated server. Adding an IP Address Through AMP Log into AMP. Under your account, click Purchase Dedicated IP. If you don’t see a “Purchase Dedicated IP” link, you can click Marketplace then Dedicated Read More >

How to Add/Cancel Domain Privacy in AMP

ICANN domain transfer policies have changed as of 1 December 2016. Changes made to domain contact information may result in a 60-day transfer lock. In this tutorial: Purchase Privacy Cancel Privacy Domain Privacy allows you to hide the contact information saved in the Domain that would otherwise be available to the public. The option of Read More >

Viewing Renewal Dates in the Account Management Panel

By default, bill items with us will automatically renew. In this guide we will show you how to view the renewal dates for your active bill items in the Account Management Panel (AMP). How to View Renewal Dates: Login to your Account Management Panel (AMP). Click Billing link in the main menu. You will then Read More >

New Users: Finding your login information

A very common question for new customers to InMotion Hosting is, “Where is my login information?” The login for your account starts with the Account Management Panel (AMP) – this is the area that contains your contact information and links to the Cpanel and Builder logins. You can even change your Cpanel password. However, make Read More >