Emergency maintenance on ECBIZ122

Our Systems team has identified issues that require unplanned maintenance on shared server ECBIZ122. Customers with accounts that are housed on this server will see an interruption in service during the maintenance activity. We do apologize for the interruption in service and we are working to restore service as soon as possible. There is no Read More >

WordPress 4.1.1 Maintenance Release

WordPress version 4.1.1 has been released. This is a maintenance release that targets 21 reported bugs in version 4.1. Anyone using WordPress version 4.1 with automatic updates will be automatically updated through background processes. You can also follow the directions below to update through the WordPress Administrator Dashboard: Instructions for Updating: Login to the WordPress Read More >

Configuring your iPhone 6 for Email

Email setup on your iPhone can appear to be a difficult task, but it’s actually a simple process. This tutorial will walk you through the process of configuring email on your iPhone. If you are unsure what your email settings are, you can find them with our Email Configuration tool. NOTE: If your iPhone or Read More >

Outbound Email being marked as Spam

To combat spam emails, all outbound email is currently being scanned to identify spam messages. The main reason for the scan is because of thousands of spam emails that are regularly being auto-generated through malware scripts. Email that is being identified as spam will generate the following in a bounce-back email: 550 This message was Read More >

East Coast Data Center Status

Starting at roughly 10:30AM EST on 12/16/2014 our System administration staff noticed a problem with the connectivity to our East Coast data center. At this time, we currently have multiple teams working on getting connectivity restored as soon as possible. We apologize for any inconvenience to your business or personal website during these connectivity problems, Read More >

How to Install OpenCart in cPanel Using Softaculous

OpenCart 2.0 is the latest version of the ecommerce software. Unlike more general-purpose content management systems (CMSs) like WordPress, the OpenCart e-commerce software is focused entirely on helping you setup an online shop. You can quickly install it using the Softaculous option available in cPanel. This tutorial will step you through the process of installing Read More >

How to Login to the OpenCart Dashboard

After installing OpenCart, the next step is to login to the OpenCart Admin Dashboard. The OpenCart Dashboard is where you can customize the look of your eCommerce website, as well as add and edit products. In this tutorial we will show you how to log into the OpenCart Dashboard. The screen shot below illustrates the screen that you will see when you successfully Read More >

Finding your Version Information in PrestaShop 1.6

If you are troubleshooting a problem or planning modifications for your PrestaShop 1.6 installation, then you should know your version information. Luckily, finding the version and server information is a simple task. This tutorial walks you through finding the version that you are using. Finding Your Version in the PrestaShop Back Office PrestaShop has several Read More >

Create Combinations Manually in PrestaShop 1.6 Administrator

Products are often sold in variations called product combinations. These combinations do not physically change the product, but allow you to sell it in different sizes, colors, etc. The following tutorial walks you through the steps of manually creating combinations in the PrestaShop Administrator interface. Login to the PrestaShop Administrator Dashboard. Hover over Catalog in Read More >

Completed Maintenance Summary Nov 18-19

Planned maintenance activies in the East Coast Data Center are complete. Any resulting downtime due to maintenance is at times necessary in order to ensure the stability and security of the hosting servers. We make every effort to minimize downtime for our servers and apologize for any impact to your service. The completed maintenance that Read More >

Updated Maintenance Announcement 11/19

There will be a continuation of the planned maintenance activities in the East Coast Data Center for November 19. We make every effort to minimize downtime on our servers. However, maintenance and resulting downtime is at times necessary to ensure the stability and security of our hosting environment. We appreciate your patience and understanding as Read More >

Two Factor Authentication for cPanel

Everyone wants their account to be as secure as possible, even with using a random strong password your account can still be hacked. Two Factor Authentication provides an extra step to access your cPanel account. In this guide we will be discussing how to set up, configure, and use the Two Step Authentication option provided Read More >

Creating a Child Theme in WordPress

If you want to modify a WordPress theme, you should create what’s called a child theme. A child theme allows you to make updates that would not be overwritten by updates to the theme. Theme updates occur on a regular basis, usually in response to updates to WordPress. If the modifications were made to the Read More >

How to Import a Table using phpMyAdmin

phpMyAdmin is a useful database tool that can be used for a variety of MySQL database operations. The following tutorial covers the import feature. Before you make any changes, be sure that you make a current backup of your database before making any changes. Importing a table means that you will be bringing data and/or Read More >

How to Export a Table in phpMyAdmin

phpMyAdmin is a powerful MySQL database client that has many capabilities. We will be showing one of its features – the export table option. Exporting a table means that you will make a copy of the table structures and its data. Caution should be taken whenever working with your database. Make sure that you make Read More >

Emergency Maintenance on biz49

We are currently performing emergency maintenance on server biz49 due to a hard drive failure. Backups from most of the accounts on the server are dated from yesterday (October 26) and are being restored. We do apologize as there is currently no estimated time of completion for this issue. Our systems team is working as Read More >