UPDATE: We are in the process of moving accounts to a new server, this will occur during a maintenance window on 10/22. We are very sorry to inform you that at 3am on Thursday October 16, 2014, LD118 suffered a major hardware failure associated with the hard drives on the server. In spite of system Read More >
InMotion Hosting Contributor
Update on LD125 Server Maintenance
This is an update on the LD125 server maintenance that is continuing from 9/25. The server had a disk failure that required a replacement. Current work on the server involves a filecheck (FSCK) that may last several hours or at worst through tomorrow morning. The server is unavailable during this maintenance. We do apologize for Read More >
Emergency Maintenance Announcement
Our systems team will be working on two specific servers between 10PM and 12 AM (PST) tonight. Biz117 has a bad RAID card that will need to be replaced. LD125 has a failed drive that needs to be replaced. Maintenance is being performed by on the West Coast and is expected to take 20 minutes Read More >
Server Maintenance List for Sept 18-19
Server maintenance has been scheduled for a number of servers with InMotion Hosting. In an effort to provide some clarity to the maintenance schedule, the following notice provides details about the maintenance and how it will affect your server, if it is listed. An email is also sent to each customer informing them about the Read More >
Connecting to a Shared Server SSH with a Mac
The Secure SHell (SSH) command line is available through a Mac using the Terminal application. A private and public key pair is required before connecting to the server. These instructions are for use with a shared server. Learn more about SSH Hosting. Generate Key for Shell Access SSH access is allowed using a Public and Read More >
Avoiding Phishing Scams
Over the past few years, malicious internet and e-mail activity has increased exponentially. Included in this malicious activity are phishing scams. The following article discusses the definition of “phishing” and provides information and best practices on how to avoid being taken in by these scams. Phishing is the attempt to gather private information, such as Read More >
Softaculous Auto Upgrade and Rollback
In this tutorial: Enabling Auto-update Performing a rollback When working with Content Management Systems such as WordPress, staying updated is very important. There are always people out there looking to exploit security holes in programs such as these. Keeping your software up to date will help protect your website and data from hackers. The Softaculous Read More >
Getting Started with Pre-installed WordPress
Navigation: New Domain Names 3rd Party Domains Temp URL Using a Host File Welcome to the world of WordPress! If you’re reading this tutorial, it’s because you have purchased hosting with InMotion Hosting and have decided to go with a pre-installed WordPress setup. The following tutorial explains how to work with your domain name and Read More >
Configuring Email Notifications within Softaculous
In this article: Softaculous Email Notifications Why Updates Are Important Modify Email Notification Address Email Notifications Settings Disable ALL Update Notifications In this article, you can learn more about the Softaculous update notifications, how to change the email address used for the notifications, and more about configuring notifications within Softaculous. Softaculous Email Notifications Application developers Read More >
Updated: How to Set up Mac Mail
The following tutorial will demonstrate how to set up a mail account in the Apple Mail client (also known as Mac Mail). This tutorial describes how to set up Apple Mail in the Mavericks OS (OSX 10.9.2) and MacOS Ventura (version 13.1). The Apple Mail version in Mavericks OS is version 7.2[1874], and the Ventura Read More >
My IP address has changed, what do I do?
There are situations when the IP address of a server must be changed. This may happen due to a security issue (e.g. Distributed Denial of Service attack) or other network requirement. When this change occurs it will affect your website if you specify the IP address in your web server settings or in email client Read More >
Minifying CSS
The following article discusses the topic of compressing a CSS file, minifying a CSS file and unifying multiple CSS files. Compacting a CSS file can help with the performance of your web page because it basically reduces the overall size of the file that is being loaded. File reduction is normally done by removing unnecessary Read More >
Minifying HTML
Minifying an HTML page is the process of removing unnecessary characters or spaces from a web page. This does not change its display or functionality, and will improve the overall web page performance. The following article lists a few of the free tools that are available on the internet. The process of minifying HTML is Read More >
Setting up an Email Account on Your Kindle Fire Tablet
The following article shows how to set up an email account on your Kindle Fire tablet. Each tablet can be set up to view a single or multiple email accounts using the POP3 or IMAP protocol available with your InMotion Hosting account. Like any good email client, you can use either secure or non-secure settings. Read More >
Video Tutorial on How to Use the Builder to Build a Website
The following video tutorial will show you how to build a simple website using the Premium Web Builder from Plesk. This video is a quick overview of using the Builder. Please reference the tutorials available for the Premium Web Builder if you have any further questions. How to use the Builder to Create a Quick Read More >
Domain Registration Validation Requirements
The governing body for domain names on the internet, the Internet Corporation of Names and Numbers (ICANN), applied new rules on identity validation when changes are made to a registered domain name. These changes went into affect as of January 2014 and involve all domain registrars and generic top-level domains (gTLDs). Domain registrars are required Read More >
Steps to setup Email on a Windows Phone
This tutorial will explain how to setup an internet email account on a Windows phone. You will need to know your email account settings in order to set up your account. This also means that your email account should have already been created in cPanel before beginning this process. How to setup email on Windows Read More >
Dealing with the Adobe Security Breach
The following article discusses the recent security issues as announced by Adobe Systems Incorporated on October 3, 2013. We will summarize the issue and then describe the steps you should take as a customer of both Adobe and InMotion Hosting. Adobe Security Breach Adobe’s security recently discovered that they were the victims of a highly Read More >
Using a Secondary Hard Drive on a Dedicated Server
If you have a dedicated server with 2 hard drives, there might come a time when your primary hard drive is starting to become full, and you’d like to utilize your secondary hard drive. You can either simply create an FTP account with access to your secondary hard drive to start uploading files there for Read More >
How to Reset the PrestaShop Administrator Password
The following article tells you how to recover or reset the Prestashop administrator password in two ways. It is assumed that you have access to the cPanel and will be using the cPanel File editor to obtain necessary information. We will also use phpMyAdmin to enter and edit the database in the process of resetting Read More >
