The following article provides information on how to use the optional Under Construction Page provided with your hosting account. Additionally, to prevent any confusion we briefly discuss the first page that you see called the default.htm page. This page appears when you first open your site before you load any of your website files. This Read More >
InMotion Hosting Contributor
Moving a WordPress Installation to a Different Location
WordPress is typically installed into a folder that you designate on your web server. If you must move WordPress to a different folder then you will need to make some changes to your configuration files. An example of a move might be the change of the location of the WordPress installation into a folder called Read More >
WordPress Upgrade to version 3.71 – Maintenance Release
The WordPress 3.7.1 Maintenance version has been released. This version was released to address bugs in the 3.7 version. Here’s a list of the current fixes: Fixed the visual editor issue where images with captions appear broken Allowed for older/misconfigured servers to check for updates from the WordPress.org website Fixed fatal errors due caused by Read More >
Deleting an Addon Domain
In this article, you will learn how to remove add-on domains and how to correct possible conflicts due to established subdomains. Removing an Addon Domain When you are removing add-on domains it important to remember that the cPanel automatically creates the folder where the website files are saved. If the folder is also a subdomain Read More >
What to do if you didn’t get the confirmation email from Melbourne IT for a domain transfer
Melbourne IT is no longer InMotion Hosting’s registrar partner. The instructions in this article no longer apply. Please contact our Customer Service team for assistance with any domain name issues. What is the Melbourne IT Authorization Email? If you have initiated the transfer of a domain to InMotion, then the final step to confirm the Read More >
WordPress 3.7 Beta 1 Summary
WordPress 3.7 Beta 1 is available for testing. Go to the WordPress beta download site to get the latest versions. You can also use the WordPress Beta Tester plugin. WordPress 3.7 Beta 1 Update News Here’s a quick summary of the feature list. Note that it appears 3.7 will release in October with some tweaks Read More >
How to Move files after a Primary Domain Change
After you have completed the request to have your primary domain changed to another domain name, you still have the task of removing the old primary domain files, transferring the new website files, or simply building a new website. The following instructions use the file manager within the cPanel to illustrate the location of the Read More >
Using Akeeba Kickstart to Restore a Joomla Backup
If you need to review your backups, go to the Akeeba Backup by clicking on the COMPONENTS menu item near the top of the screen. Then click on Akeeba Backup. Here you can manage the backups that have been made with Akeeba. You can also create a backup from this point. You can use Akeeba Read More >
[RESOLVED] AT&T Customers and Server Biz100
The network issue with AT&T has been resolved between our Systems team and AT&T support. Please contact technical support if you continue to have issues with the connecting from AT&T and the Biz100 server. Thank you for your patience while this issue was resolved! Previous announcement Customers with accounts housed on our Biz100 shared server Read More >
Dealing with comment spam
A common issue with forums, blogs, photogalleries, or any website where public comments can be added is something called comment spam. Basically, some unscrupulous people have taken the time to make automated programs that added nonsense comments in order to spread links to malware sites, or advertisements for an unwanted product or service – much Read More >
Stopping man-in-the-middle attacks on VPS accounts
In their continuing efforts to maintain secure servers, our systems team has recently posted a security maintenance alert that affects all VPS hosting accounts. The issue concerns what are known as “man-in-the-middle” attacks that target Secure Shell(SSH) access. Note that there have been no breaches of security, but this is a recommendation in order to Read More >
Email Bounce: Retry Timeout Exceeded
Occasionally, you may send an email message that returns a bounce-back message with an error such as the following: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] retry Read More >
Setting Up CloudFlare with Your Website
Cloudflare is a third-party service which provides security and optimization for your websites on the internet. In order to use it with your hosting account, you would need to have an account with Cloudflare. Please make sure that your account is active and up-to-date before trying to attempt the following instructions for setting up Cloudflare Read More >
How to Install PrestaShop With Softaculous
Softaculous is an installation program available to you when you sign up for the InMotion Hosting web hosting service. It allows you to save a lot of time by providing a quick installation process as well as update and backup services. The following tutorial will walk you through the process of using Softaculous to install Read More >
Add New Media in WordPress 3.5.1
WordPress allows you to add media of different types to your pages and posts. Media types include graphics, audio, video and text files. The following article explains how to insert media using the Add Media option built into the Administrator Dashboard. Inserting Media in WordPress 3.5.1 Logging into your WordPress Dashboard. In the left hand Read More >
How to Add/Cancel Domain Privacy in AMP
ICANN domain transfer policies have changed as of 1 December 2016. Changes made to domain contact information may result in a 60-day transfer lock. In this tutorial: Purchase Privacy Cancel Privacy Domain Privacy allows you to hide the contact information saved in the Domain that would otherwise be available to the public. The option of Read More >
What is VirtueMart?
One of the more popular plugins for Joomla is VirtueMart. This free plugin enables your Joomla Content Management System to become a very serviceable and powerful open source e-commerce solution. Like Joomla, VirtueMart is written in PHP and uses a MySQL database for its backend. The following article gives more detail on VirtueMart’s capabilities, then Read More >
Latest Updates – WordPress 3.6 Beta 3
WordPress 3.6 is now in Beta 3 and there have been several notable changes. You can find the development timeline here. The changes that I will note below include the drag-and-drop upload, the quote format update for the Twenty Thirteen theme, and embed support for music-streaming services Rdio and Spotify. Highlight on Updates in WordPress Read More >
Creating a Timed 404 Re-direct Webpage
You may find it necessary to create or modify a web page so that it displays for a period of time, then jumps to another page. In HTML, the code for this is sometimes called a meta refresh redirection. The page will display for the period of time that you designate and then jump to Read More >
Latest Release of PrestaShop – version 1.54
PrestaShop 1.54 is now available for download. It includes over 400 changes to software with a focus on some major back office and frontend website updates. The following article describes these updates and provides a quick look at some of the changes. Highlights of the new features of PrestaShop 1.54 The back office interface has Read More >
