Setting up a Remote MySQL Database Connection

In this tutorial: What program to use Add an IP Use Wildcard Troubleshooting Selecting a reputable web hosting company is only the first step towards building and maintaining a successful website. There may be times when you have to connect to the database from outside your work network and if that’s the case, you need Read More >

Connecting to a Database using PHP

Selecting a reputable web hosting company is only the first step towards building and maintaining a successful website. Sometimes you may need to connect your PHP driven website to a database. For most content management systems, this is done through the config.php file. Below is a sample PHP script that connects to a database and Read More >

How do I get Google to reconsider crawling my site?

At times you may find it necessary to request Google re-index your website. This can be due to a multitude of reasons like your site is performing poorly in the search results than it once did(as long as it does not violate their Webmaster Guidelines), or isn’t appearing in the search results at all. This Read More >

My Account has been moved to another server

Occasionally, our system administrators need to move accounts to another server. Anytime a server move is performed by our systems administrators they will notify you with the new details of your account. This article outlines information about server migrations. If instead you actually looking for information on how you can request your account to be Read More >

How to Set the Server Time Zone in WHM

At times, you may find the need to change the server’s time zone settings to reflect your timezone. This can be easily accomplished through WHM. If you’re not familiar with WHM please review our VPS/ Dedicated WHM article.  Please be advised, you must have root access to change the time zone on the server.  Setting the Read More >

Common causes of accounts that use excessive resources

In the previous article we talked about CPU and memory usage. Now that you have a basic understanding of server resources, we going to cover common reasons accounts will use resources excessviely.  MySQL activity This can mean many different things. MySQL refers to your site’s database(s). For example, if you have a WordPress website, it Read More >

Understanding Server Loads

Why We Monitor Servers InMotion Hosting’s system administrators monitor our servers 24 hours a day 7 days a week to ensure the health of all of our servers being used by our customers. This is to ensure the best quality of service for each customer and overall health of the server. Think of it this Read More >

Remove a Webpage from Google Search with Webmaster Tools

There are instances in which Google may index a page, post, or entire website that you would prefer not remain in the search results. It is important to make sure first and foremost that any private information (such as customer data) not be served to the public side of your page at all. However, if Read More >

Submitting a Sitemap to Google using Webmaster Tools

Sitemaps can help Google and other search engines understand your website better. The first step is to create a XML sitemap. Read our article for more information on creating a XML sitemap. Remember, once the sitemap is generated you’ll need to save it to your local computer, then upload the file to the root folder Read More >

Resetting your FTP Password in cPanel

If you have forgotten the password for an FTP account you created, or just want to reset it, you can easily change it in cPanel. In this guide, we will show you how to change the password for FTP accounts in cPanel. For more information on setting up an FTP account, please see our FTP Read More >

Using FTP with your Addon domain

Once you’ve read our FTP Getting Started Guide, you know that your cPanel username and password can be used as an FTP account. But, did you know that if you’ve created an Addon domain that you have a separate FTP account for that domain that you can use? When you’re publishing to an Addon domain, Read More >

Setting up a Gravatar

Gravatar is an abbreviation for Globally Recognized Avatar. An avatar is a representation of a person sort of like an icon. So, a Gravatar is a universally recognized avatar that you can easily use to display a photo or image next to your screen name when posting on a forum or blog. One of the Read More >

Checking the Spam Folder by Spam Box

Using filters in your email client is the recommended method for filtering spam in your email. However, if you have enabled Spam Box a spam folder is automatically created on the server and spam messages are moved there automatically. Of the three webmail clients offered with InMotion Hosting, Horde will usually automatically show that folder Read More >

Removing your Domain from Security Block Lists

Most Internet Security software companies now maintain their own lists within their software of sites that they have found to contain malicious software, spamming, and phishing. This can occur if a hacker injects malicious code into your site files or if a false postiive happends while the vendor scans the website.  We have compiled a Read More >

What is suPHP?

suPHP is a tool for executing PHP scripts with the permissions of their owners or a program that controls who can access certain files. All scripts executed on the server need to be authorized to run on the server. This is done through the file permissions. For more information on file permissions, please read our Read More >

Publishing your website using KompoZer

What is KompoZer? KompoZer is a free WYSIWYG editor to help you build web pages. It includes web file management capabilities found in many paid programs such as Dreamweaver, FrontPage, and Expression. It’s designed to be easy to use and you do not need to know HTML or web coding to use it. For more Read More >

Installing Prestashop 1.4 Manually

PrestaShop is a free e-commerce solution that allows you to sell your products online. Since Prestashop is accessed via a web browser, you can manage your store from any computer that has internet access. For more information on PrestaShop, please visit their website. How to manually install Prestashop 1.4 Create a database for your store Read More >

How Do I Clear My Local DNS Cache?

DNS resolves domain names to IP addresses so people do not have to remember a series of numbers (IP addresses) when trying to visit a website. In order the speed up this process and reduce the traffic on the DNS servers, most computer operating systems will store or cache DNS lookups on your computer locally. Read More >

Thunderbird: Leave Copy of Email on Server with POP3

Most email clients, including Thunderbird, allow you to leave a copy of the emails in your inbox on the server. This can be important since by default POP3 email protocol downloads the email message from your inbox on the server, then deletes it. For more information about the differences between POP3 and IMAP please read Read More >

Using Server Side Includes with HTML Files

Typically, when you use Server Side Includes, you’ll save the file with the shtml extension. This tells the server that it contains a SSI. If you have lots of files, renaming them with the shtml extension can be tedious. You can easily set up a htaccess rule to allow SSI with html files. If you Read More >