InMotion Hosting offers free SSLs with all of our web hosting plans, which solves many certificate issues. If you have incorrectly configured your Outlook 2010 email client, then the server you are connected to may show an error saying that the security certificate cannot be verified. The error may appear as per the screenshot below: Read More >
Carrie Smaha
Carrie enjoys working on demand generation and product marketing projects that tap into multi-touch campaign design, technical SEO, content marketing, software design, and business operations.
Outlook 2010: Server Rejected your Login
Email Client: Microsoft Outlook 2010 Error Message: Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings Solution: Close the window and edit your username and password in Account Settings. To get to your account settings, click on file in the upper left hand corner. Then click Read More >
FTPing your files in DreamWeaver MX
The folder structure of your website is very important in DreamWeaver. You will need to create one folder that will contain all the files and subfolders of your website. Please keep in mind, all the files and folders in this folder will be uploaded to the server however the folder itself will not. For more Read More >
Using Thunderbird to Transfer Emails Between Servers
If you had email hosting from a previous hosting provider it is likely you had an email account. You can transfer those emails to your InMotion Hosting account. There are different ways to migrate your existing emails. One way to configure the accounts in an email client and copy the emails to our servers. We Read More >
Adding a Table to your Website
A great way to organize your content on your website is to use tables. If you have ever used a word processing program like MS Word or Open Office, tables offer the same style. Before completing this section make sure you have completed the course on Web Design Basics. To add a table to your Read More >
AMP vs. cPanel
Account Management Panel (AMP) and cPanel are tools used by all InMotion Hosting customers. In this tutorial we’ll give you an overview on what each tool is used for and how to login. Learn more about cPanel Hosting. Account Management Panel (AMP) Screenshot of AMP Your Account Management Panel is used primarily for managing the Read More >
Dictionary Attack Response – Problem Sending Mail
If you receive a response of “Connection denied after dictionary attack“, it could be the result of a couple of factors relating to the systems used in preventing spam and spam attacks on the server. One possible source could be that you don’t have the “my server requires authentication” setting for your outgoing mail server Read More >
Private Domain Registration & How Domain Privacy Works
At InMotion Hosting, private domain name registration is a specialized service we offer to protect your personal information and enhance your online privacy. When you register a domain name, certain personal details such as your name, address, phone number, and email address are typically required to be publicly accessible in the WHOIS database. This transparency Read More >
SOHO Website Builder – Resetting the admin user/password
Log into the cpanel using the username and cpanel password Go into the MySQL area, then follow the link to phpMyAdmin From the “databases” drop down menu in the left column, choose the soho database (almost always _sope1) Under the “Table” column, go down to the row that says “login“, then click the first icon Read More >
SOHO Website Builder – Installing on an Addon Domain
The Fantastico section in cPanel limits the number of Soho installations to one for your primary domain. Additional installations must be done manually. 1. Create a database: Log in to CPanel with your username and password Go to “MySQL Databases” and create a new database Below that, create a new user, or use an existing Read More >
Images Loading Slowly
How Come My Website Loads Slow? Often times, people may contact us and say that the ‘web site is running slow’ because images load very slowly. Nowadays, many people upload photos from their digital cameras. As these photos get larger in size, they also become heavier and heavier in file size. Some of these images Read More >
PHP Ownership/Permission Issues
“Bad File Descriptor” Errors in FTP Note that this applies to servers running mod_php only As PHP applications are becoming more popular, we often come across issues where users are unable to access, edit, or remove their own files or folders. The reason for this is typically due to ownership and permission issues associated with Read More >
How to Install a PEAR Module
Most business-class hosting servers now come equipped with a PEAR installer via cPanel to allow you to install custom PEAR modules. If you are on a business-class hosting plan (Launch, Power, or Pro) and are on a server that does NOT have this feature enabled, please contact our Live Support team to request to be Read More >
Why won’t my PHP app send mail?
To comply with current SPAM standards involved with the PHP ‘nobody’ user, our newer servers that run PHP under Apache do not allow PHP to send mail via the mail() function, which is the default for most software. In order for you to be able to send mail you’ll need to configure the software to Read More >
Ruby on Rails Web-App Framework
The popular Ruby On Rails web framework is a great option for building and maintaining a dynamic or static website. Ruby is now installed by default on our Ruby Hosting and Shared Hosting plans. If you are on a VPS or dedicated server you can contact technical support to request an installation. Please note that Read More >
OsCommerce register_globals error
When installing OsCommerce for the first time you may receive this error: Server Requirement Error: register_globals is disabled in your PHP configuration. This can be enabled in your php.ini configuration file or in the .htaccess file in your catalog directory. To enable register_globals for your account, you will need to edit the .htaccess file in Read More >
Is ImageMagick Installed on My Server?
This article answers the important question: Is ImageMagick installed on my server? As of February 25, 2020, the servers for WordPress Hosting customers have the PHP extensions that allows the use of imagick from PHP code. ImageMagick allows you to dynamically create and edit images on the server. It will need to be ran from Read More >
How to Use phpMyAdmin To Optimize a Database
Optimizing databases can be important for many reasons, most importantly to speed up the rate in which your database displays results. By optimizing the databases, you can dramatically affect how fast your website loads. Typically, optimization will only produce noticeable results if you have a large database. If your database has tables with over 10,000 Read More >
Webmail – Sending and Receiving Email with Your Web Browser
In this tutorial: Accessing Webmail Webmail Options Autoload Options Flash Video Tutorial Webmail is a tool that allows you to send and receive email from your web browser. The tutorial below will explain the basics of webmail. Accessing webmail from your browser To access your webmail, you will need to do the following. First visit Read More >
How to use Google’s cache to restore a web page
In the event that you need a file restored and you have no local backup, you may be able to use Google’s cache as an alternative. When Google crawls your website, it takes a snapshot of your page. That snapshot shows what your site looked like when Google crawled it, and is available to see Read More >
