In this tutorial we will show you how to change the cPanel theme from the x3 to Paper Lantern in WHM. This is recommended since cPanel is no longer supporting the x3 theme. Read more in our full announcement on cPanel Replacing x3 With Paper Lantern. NOTE: This guide requires WHM access. WHM access is Read More >
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Setup the Server Side Scanner in Sucuri
In this tutorial we will show you how to set up the Sucuri Server Side Scanner. There are two ways to enable this scanner. We will show you how to enable with FTP settings, and also manually via cPanel. “This scan is an extension to our remote malware/blacklist scan and it runs once a day. Read More >
How to Add a Site to Sucuri
One of the first steps when using Sucuri is to add a new site. This allows you to monitor or scan the site. In this tutorial, we will show you how to add a site to Sucuri. Adding a Site to Sucuri With Sucuri, you can add multiple sites at the same time and then Read More >
How to Log into Sucuri
In this tutorial we will show you how to log into the Sucuri Dashboard. From there you can perform important tasks such as adding, or Scanning your website for malware and viruses. Learn more about Sucuri malware cleanup, protection, and monitoring services. Logging into Sucuri Here are the steps for accessing your Sucuri account through Read More >
Logging into Horde
In this tutorial, we will show you how to log into the Horde Webmail client. Horde, along with RoundCube, and SqirrelMail is one of the most popular Webmail clients. Since Horde uses IMAP, the emails are stored on the server by default. This allows you to send and receive email from any internet connection without Read More >
How to Create and Delete Folders in Horde Webmail
You can create folders in Horde to help better manage your e-mail stored on the server. In this tutorial, we will show you how to create as well as delete folders in Horde Webmail. Create a Folder Delete a folder Creating Folders Log into Horde. Click the Folder Actions link. Click the Create Mailbox button. Read More >
How to Create an Email Filter in Horde
In this tutorial, we will show you how to create an email filter in Horde Webmail. You can use email filters to manage and organize incoming emails into specific folders. For example, you could put all incoming mail from a specific sender into their own folder. Creating a Folder Log into Horde Webmail. Roll your Read More >
How to Create a Folder in RoundCube
You can create and manage folders in RoundCube to help better organize your e-mails stored on the server. In this tutorial we will show you how to create a new folder in RoundCube. Creating a RoundCube Folder Log into RoundCube. Click the Settings link. Click the Folders link. In the Read More >
How to Add an Email User in SpamExperts
In this tutorial, we will show you how to add an email user to SpamExperts. This allows users to access and use the SpamExperts Dashboard (or control panel). From there users can manage their spam settings, and view their spam. Adding an Email User Log into your SpamExperts Dashboard. Click the Manage email users button Read More >
File System Maintenance
Issue: Our Systems Architecture team will be performing maintenance on some servers affected by the recent West Coast power outage. This should take no more than a few hours. Status: This maintenance is scheduled for 1/11/2016, and 1/12/2016. Who is impacted? The following is the maintenance schedule. If you do not know your server name, Read More >
How to Connect WHM to WHMCS
In this guide, we will show you how to connect WHMCS to your WHM. This allows them to communicate for easy login from WHMCS, automatic cPanel creation, synchronizing packages, among other options. Connecting WHM to WHMCS Log into WHMCS. Roll your mouse over Setup, then Products/Services, and click Servers. Click the Add New Server button. Read More >
Update BoldGrid if you are using WordPress 4.7
Issue: We are encouraging all BoldGrid users to update to the latest version, if you are running WordPress 4.7. Status: Update has been released. Who is impacted? Websites running BoldGrid with WordPress 4.7. Today (12/06/2016), WordPress released a version 4.7 update, and it is now available. We recommend all WordPress users update to the latest Read More >
SpamExperts replacing McAfee Email Protection
Announcement: McAfee Email Protection is being replaced by SpamExperts service on 12/01/2016. As you may be aware, McAfee is discontinuing their hosted SPAM filtering product on January 11, 2017. This means that after this date, your email will no longer be filtered by McAfee. We are confident that you will enjoy an improved level of Read More >
How to Change your cPanel Language
This guide will show you how to change your language preference in cPanel. When you first access your cPanel it will be in English, but there may be times when you want to change this to a different language. As an example, your designer may prefer to use cPanel in German or Japanese. Changing your Read More >
Wildcard Subdomains and DNS
You may need to set up a wildcard subdomain, and this can be done within your cPanel account. A wildcard DNS record is a record that matches requests for non-existent domain names. A wildcard DNS record is specified by using the * symbol to create a record for the *.example.com. The most common applications for Read More >
How to Scan your WordPress site for Malware with iThemes Security
You can scan your WordPress website for malware using the iThemes security plugin. This scan is run from your dashboard, and is powered by Sucuri SiteCheck which “checks for known malware, blacklisting status, website errors and out-of-date software.” This can help WordPress website users identify security risks or issues. We will now show you how Read More >
Magento – Critical Security Update 2.0.10 and 2.1.2
Issue: Magento has released a critial security update to address know vulnerabilities. The Magento Security team is advising everyone to “ deploy these new releases right away, as attackers may target merchants who are slow to upgrade.” Read more on the official Magento Security team post on the MAGENTO 2.0.10 AND 2.1.2 SECURITY UPDATE. Status: Read More >
West Coast Network Maintenance 8/25/16
Issue: Our network architecture team will be performing planned network maintenance in our west coast data center. Status: Network maintenance is scheduled for 8/25/2016 at 11:00pm PST. Who is impacted? Some of our west coast customers may experience less than 3 minutes of downtime.
LD Server Maintenance
Over the night of 6/14/2016 the majority of our large disk (LD) servers were upgraded from Courier to Dovecot. During this process, the user’s email client will require a re-sync of the emails. Because the volume of email on the LD servers, this can have an impact on services within the affected servers. As services Read More >
How to Create a CNAME Record
Date: 7/30/19 | Reading time: About 1 minute Most people are not getting enough out of their domains. The Domain Name System is incredibly powerful, but if you’re not using it properly it’s not going to get you very far. For example, if you just have a domain pointing to a website, what can you Read More >
