Issue: It has come to our attention that Magento released a Critical Security Patch (SUPEE-7405) on 1/27/2016. This patch includes fixes for several Critical, and High Severity issues in Magento. Who is impacted? Users of Magento Enteprise Edition prior to 1.14.2.3 and for Community Edition prior to 1.9.2.3. What should I do? We are strongly Read More >
InMotion Hosting Contributor
InMotion Hosting contributors are highly knowledgeable individuals who create relevant content on new trends and troubleshooting techniques to help you achieve your online goals!
How to Create a New Article in Joomla 3.5
After installing Joomla 3.5, and logging in to Joomla 3.5 Dashboard; the next step is typically creating a new article. Articles are like pages that you can add content to, such as text, images, or links to other information. In this tutorial we will show you how to create a new Article in Joomla 3.5. Read More >
How to Manually Install Joomla 3.5
In this tutorial, we will show you how perform a manual installation of Joomla 3.5. This allows you to setup and begin building your website with the latest version of Joomla. At the time this article was written, Joomla 3.5 was only availabe as a beta release. Manually Installing Joomla 3.5 Download Joomla 3.5 from Read More >
How to Create a WordPress Page
A WordPress Page is a webpage that will show up in your menu bar for your website visitors to access. If you have a business website you may have pages for about us, contact us, or location. Pages are always available in your menu bar and are not stored like posts in chronological order. They Read More >
How to Create a Post in WordPress
In this tutorial, we will show you how to create a Post in WordPress. Posts are treated much like digital entries into a journal. Posts are displayed in chronological order with the most recent post at the top. Pages and posts are both key components of a WordPress site. For more information, see our full Read More >
How to Setup an Email AutoResponder in cPanel
An autoresponder replies automatically when a specific email address receives an email. This is great to use when notifying customers you have received their email and they will get a response in a pre-determined time frame. It is also helpful when you are out of the office (such as on vacation), since you can easily Read More >
AOL Rejecting Mail due to DMARC policy
AOL (America OnLine) has updated its email policy to reject mail that does not adhere to DMARC policy. This means that “Mail sent on behalf of AOL Mail users to DMARC-compliant domains will be rejected by those domains unless the mail passes SPF and/or DKIM authentication checks AND the domain(s) used in those checks match Read More >
Using the Desktop, Tablet, and Phone Views in the Editor
BoldGrid provides a convenient way to see how the website would be seen in a Tablet or Phone. The option to view with these modes are found in previewing Inspirations or within Editing a Page or Post. Each template or theme is designed with the different device views in mind. The following tutorial shows you Read More >
How to Transfer your Site from Arvixe to InMotion Hosting
In this tutorial: Transfer via Softaculous Transfer Complete cPanel backup In this tutorial, we will show you how to Transfer your Arvixe site to InMotion Hosting. We will cover transferring a site installed with Softaculous, and also migrating a complete cPanel backup. Transfer a Site installed with Softaculous Login to the your cPanel with Arvixe. Read More >
Thunderbird issues after updating Avast Antivirus
Issue: There are reported issues with Thunderbird, after a recent update to Avast antivirus software. Who is impacted? Thunderbird users who recently updated their Avast antivirus software. Why is this happening? A recent Avast update, seems to cause problems when it scans the Thunderbird Profile folder. For more information, see this post in the official Read More >
How to start over in BoldGrid for WordPress
If you ever decide to start over with your BoldGrid site, you do not have to go and remove your theme and each page individually. Below we show you how to reset your site to start from scratch! Note this removes ALL data from your site as it is all deleted during the Read More >
How to Use BoldGrid when your site is not hosted with InMotion Hosting
If you have decided that BoldGrid is going to be your solution for creating your new website but you have an existing website that you’re going to keep on a different host than InMotion Hosting, then you have a few options. You can: Start a new website with a new domain name Use your old Read More >
Outlook not working after installing Windows 10
Issue: We are receiving reports that Microsoft Outlook is not working correctly after upgrading to Windows 10. Status: This seems to be causing Issues with Outlook 2007 Running on Windows 10. Who is impacted? People who recently upgraded to Windows 10. Why is this happening? The Windows 10 upgrade seems to be affecting Outlook related Read More >
How to Read a new Email message in Roundcube
The previous guide in our Roundcube series showed you How to Compose an email in Roundcube. In this tutorial we will show you how to read a new email message using Roundcube. Roundcube is a very popular webmail client that allows you to send and receive email from any Internet Browser. Reading a new E-mail Read More >
Chrome error: ERR_TOO_MANY_REDIRECTS
Update: This known bug has been addressed, and the ticket has been closed in October 2015 (by the Google bug team). Issue: Chrome error: ERR_TOO_MANY_REDIRECTS Status: Some sites are seeing this error in the Chrome browser. There is currently an closed ticket on Google.com to address this error. Who is impacted? This is only affecting Read More >
How to Switch Your cPanel Theme to Paper Lantern
Due to cPanel phasing out the older x3 theme interface, we are encouraging users to change to the Paper Lantern theme. In this tutorial, we will show you how to switch your cPanel theme to from x3 to Paper Lantern. Switching to Paper Lantern Login to cPanel. You will see a Switch Theme option on Read More >
How to Compose an email in Roundcube
There are two webmail options available with InMotion Hosting; Roundcube and Horde. While they all let you access and create emails, the interfaces are a little different. In this tutorial, we will show you how to compose a new email in RoundCube. Composing an Email in RoundCube Login to webmail with the email account you want Read More >
How to Create an Email Autoresponder in Webmail
In this tutorial: What is an AutoResponder? When to use an AutoResponder How to Setup an AutoResponder What is an AutoResponder? An autoresponder is a feature within your email settings that allows you to automatically send a response when an email is sent to a specific email address. When should I use an AutoResponder? It’s Read More >
How to Create Custom Error Pages in cPanel
When a visitor to your site receives an error message, such as 404 (Not found), or 500 (Internal server error); they will see the default error page. You can easily customize these pages in your cPanel with the Error Pages button. For example, you may want to personalize the error message. In this tutorial, we Read More >
Unplanned Maintenance
Issue: Unplanned Maintenance on some Shared Servers. Status: Systems Architecture team is currently performing unplanned maintenance on several servers. Who is impacted? Customers on the following servers, you can view what server you’re on in the Account Technical Details: biz127, biz130, biz131, biz136, biz139, biz141, biz142, biz144, biz146, biz150, biz152, biz157, biz163, biz164, biz166, biz169, Read More >
