Issue: Some WordPress user are reporting a link-template.php.suspected error message. This is possibly related to a previous security vulnerabilty, or hack that was never fixed. Status: InMotion Hosting and the WordPress community are currently investigating this report. Who is impacted? Only some users of WordPress are reporting this issue . Additional information: See the post Read More >
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InMotion Hosting contributors are highly knowledgeable individuals who create relevant content on new trends and troubleshooting techniques to help you achieve your online goals!
How to Install Gravity Forms in WordPress
In this tutorial: Install Gravity Forms Setup reCAPTCHA In WordPress, forms allow your visitors to submit information to you. Of the many form plugins available, Gravity Forms by rocketgenius is one of the most popular. In this tutorial, we will show you how to install Gravity Forms in WordPress. Since Gravity Forms is a commercial Read More >
MS Outlook Security Updates
Issue: It has come to our attention that Microsoft has pushed out a Security update to some Outlook users. This has changed the way Outlook communicates with the mail servers, which may affect your email settings. Status: This has currently been addressed on all servers. (You may have adjust your settings as described below) Who Read More >
WordPress Plugin XSS Vulnerability
Issue: A serious XSS security vulnerability was discovered and disclosed this morning that affects hundreds of WordPress plugins, which in turn affects millions of websites. Status: Anyone who manages or maintains a WordPress site is strongly urged to update ALL plugins immediately. Who is impacted? People running WordPress websites with the following plugins: Jetpack WordPress Read More >
Hardware Replacement res167
Issue: Hardware replacement on res167 server. Status: The res167 server is running for now but with limited resources. So the server will be brought down sometime tonight (approximately 10pm PST) to replace the bad RAM. Who is impacted? Resellers on the res167 server. You can view your server name in cPanel. Estimated downtime: 15-25 minutes. Read More >
How to Access & Use the Theme Customizer in WordPress
In this tutorial: Accessing the Theme Customizer Using the Theme Customizer WordPress has a built-in Theme Customizer that makes it easier to modify your theme. How to Access the Theme Customizer Login to your WordPress Dashboard Click the Appearance link in the navigation menu. Roll the mouse over your theme and click the Customize button. Read More >
Security Alert – WP Rest API plugin for WordPress
Issue: WP REST API plugin has released a critical security update (version 1.2.1). They are urging everyone to update to this latest version. Status: Update has been released. Who is impacted? Websites running the WP REST API Plugin for WordPress. Why was this update released? WP REST API plugin version 1.2.1 was released to address Read More >
Jetpack 3.4 What’s New
Recently, the company behind Jetpack, Automattic, released an update to their popular plugin. There was some important features and changes to it that we’ll discuss here in more detail. Please see their website for more information on Jetpack 3.4. Brute Protect As of August, Automattic purchased Brute Protect to incorporate directly into Jetpack. Now, they’ve Read More >
Google Adwords Voucher Explained
As part of an ongoing promotion from Google Adwords we offer a $100 coupon for new customers. There are certain stipulations with the voucher set forth by Google themselves. We do not have any control over the promotion and it is directly handled by Google themselves. Here’s how to contact Google. NOTICE: Google AdWords will Read More >
Security patches to OpenSSL on all servers
Issue: Critical security patches to OpenSSL on all servers. Status: Our System Administration team is applying critical security patches to OpenSSL on all servers. As the patch is applied, a brief restart of the apache service will result in a temporary unavailability of websites housed on the server being patched. Who is impacted? Customers on Read More >
How to Fix the Insecure SSL Error due to SHA-1 Deprecation
In this tutorial: Who is affected? What Causes the Insecure SSL Warning? How to Fix the Insecure SSL Warning The most recent versions of Google Chrome will show a severe warning for certificates encoded in SHA-1 that are set to expire after January 1, 2017. In this article, we will discuss why this error Read More >
Weather Affecting Response Times
Issue: Inclement Weather Affecting Response Times Status: Due to the inclement weather recently impacting our area, longer than normal response times may occur when contacting the Support Department. Who is impacted? Customers trying to contact our Technical Support team. . Estimated time until resolution: We are currently being impacted. Please keep in mind that websites Read More >
How to Install WP-reCAPTCHA in WordPress
In this tutorial: Install WP-reCAPTCHA Setup re-CAPTCHA API Keys The WP-reCAPTCHA plugin is a good tool for fighting spam in WordPress. It can prevent spammers from posting unwanted comments in your WordPress blog. A CAPTCHA is an image made up of letters and numbers, and a user is required to type those same letters and Read More >
GHOST glibc Vulnerability Patched
Issue: GHOST glibc Vulnerability Patched (CVE-2015-0235) Status: Our Systems Architecture team has patched all servers at this time. Who is impacted? None of InMotion Hosting’s customers should be affected . Estimated time until resolution: At this time all servers have been patched. Additional information about CVE-2015-0235: On January 27th, 2015 a buffer overflow was discovered Read More >
Adding a Product in VirtueMart
In the last guide we showed you how to Create a Product Category in VirtueMart 3. In this tutorial we will show you how to add a new product in VirtueMart 3. Adding products is a key step in building a VirtueMart 3 store. How to Add Products in VirtueMart 3 Log into the Joomla Read More >
How to make a VirtueMart 3 menu in Joomla
After installing VirtueMart 3 in Joomla, you may want to make a Menu item that takes visitors to your online store. This will help people navigate to specific pages within your VirtueMart 3 e-commerce website. We also have a guide on How to Make VirtueMart 3 your Front Page in Joomla. Making a VirtueMart 3 Read More >
How to Create a Product Category in VirtueMart 3
In this tutorial we will show you how to create a Product Category in VirtueMart 3 (vm3). Product Categories help you organize your VirtueMart store, by grouping related products together. After creating the category, you can begin adding products. Creating a New Category Login to the Joomla Admin Dashboard. In the navigation menu, roll your Read More >
Installing the JotCache Extension in Joomla 3
In this tutorial: 1. Install the JotCache Extension 2. Disable the System-Cache plugin 3. Enable JotCache In this tutorial, we will show you how to install the JotCache Extension in Joomla 3. JotCache provides more in-depth control of caching in Joomla. There are 3 steps to installing the JotCache Joomla Extension, we will cover them Read More >
Troubleshooting FileZilla Error Logs
When you are experiencing issues using FileZilla to connect via FTP, you can review the error logs for common problems. In this guide we will discuss the cause and solution of FileZilla errors. Enabling error logging in FileZilla, allows you to save errors in a text file, and view them when needed. In this article, Read More >
How to Optimize your Joomla Site
Joomla is a powerful CMS (Content Management System) that makes it easy to create and maintain a custom website. But, if it is not optimized well, it can cause high resource usage. In this guide we will show you the common steps to take when Optimizing a Joomla website. Enable Joomla Caching Be Careful of Read More >
