How to Change an Email Password in cPanel and Webmail

For security reasons, we recommend you use a password manager to enable yourself to create long, complex passwords and secure them safely. Regardless, passwords can be forgotten, saved wrong (ever copied a password that added an extra space character?), or painful to share if needed (although that should generally be avoided for reasons of accountability). Read More >

Adding an A Record

Understanding the use and addition of an A record requires a brief explanation of DNS. DNS stands for Domain Name System. It converts human-readable domain names like example.com into IP addresses like 86.75.30.9 which computers can then read. DNS zone files reside on your server and tie domain names with IP addresses. Most users do Read More >

500 Internal Server Error

Understanding the 500 Internal Server Error What causes it? How to fix it Perl Errors The 500 Internal Server Error can be very frustrating because it is such a vague error. In addition to the error message text itself being vague, there are actually several different issues that can cause the 500 error message to Read More >

How to configure your BlackBerry for Email

Your BlackBerry smart phone will allow you to access your email hosted on InMotion Hosting Servers. We recommend visiting the BlackBerry Smartphone Setup guide for detailed information on how to setup your particular BlackBerry device. Note, you will want to use the Personal email section of the guide. The basic information you will need when Read More >

Managing your files in FileZilla

FileZilla not only allows you to upload and download files to your server, you can also manage them by creating, deleting, renaming and changing the permissions on the files and folders. Before you can do any of the following, you will need to connect using FileZilla. Note! If you do not know how to connect Read More >

How to Create a Subdomain in cPanel

The Subdomains function in cPanel lets you create a subdomain — a domain with an extra prefix that operates separately from the original domain. You could make a forum for your site (example.com) with an address of “forum.example.com” — or a blog, a test site, or any number of other variants. Read below for instructions Read More >

How to Change Your cPanel Password

Your cPanel password can be reset from within the Account Management Panel (AMP) or after logging into cPanel. In this guide we will show you how to do both. Did you know? You can manage multiple cPanel accounts with our Reseller Hosting packages. Reset Your Password Within AMP Log into your AMP Click Reset Password. Read More >

Configuring WordPress After a Migration

So far in this tutorial you have migrated your WordPress database and copied the files associated with your website. The next step you will need to configure your WordPress settings so the files you just migrated can communicate correctly with the database. Until you perform this, your site will not display any content and you Read More >

Find the Document Root of your Website

If you need to upload files to your hosting account, you will need to know to which directory to upload them. The specific directory you will upload them to will depend on whether you are working with the main domain, an addon domain, or a subdomain. In this guide, we discuss how to determine the Read More >

How to Migrate Your Website Using cPanel

This article will assist you with migrating your website from another hosting company that uses cPanel to InMotion Hosting. InMotion Hosting offers Shared Hosting Plans, featuring cPanel. If your previous hosting company uses cPanel, then migrating your website(s) can be done easily, using a cPanel backup. Evaluate Your cPanel Account cPanel includes an excellent Backup/Restore Read More >

Getting Started Guide: WordPress

One of the first things you hear when you ask how to build a site is the term WordPress. This is because it is one of the easiest and most popular ways to build a website. It resides on your web hosting server, so you can access and update it from any computer with internet Read More >

How to Log into AMP (Account Management Panel)

Your Account Management Panel (AMP) is used to register domains, access cPanel, update your billing information, and more. All web hosting accounts include their own AMP, however you must set up your AMP account login by visiting the link in your “Welcome to InMotion Hosting” email. Initial AMP Account Setup When you initially receive your Read More >

How to Change Your Domain Nameservers in AMP

You have access to change the nameservers of any domains registered with InMotion Hosting. You can make any changes to the nameservers in your Account Management Panel (or AMP). Since changing nameservers is a DNS change, it can take up to 24 hours to propagate. InMotion Hosting Nameservers for Shared, VPS, and Dedicated Servers: General Read More >

How to Add or Change a Credit Card in AMP

You can add or update a credit card on file for your account within your Account Management Panel (AMP). Any time you want to change your credit card settings you can do so within AMP without having to contact InMotion Hosting Support. Adding/Changing your Credit Card in AMP Log into your Account Management Panel In Read More >

How to Cancel your Domain Registration

Domain names are automatically renewed after registering them through us. However, you may find a time when you no longer need one and want to cancel it. You may be changing names or building a new site altogether. In this guide we will show you how to cancel a domain registration from your AMP. Note: Read More >