When you are setting up your new reseller account with us, you will most likely want to bring over your existing email accounts and any emails that exist on your old hosting server. This article will provide you instructions on how to move your emails from a non-cPanel host to InMotion Hosting. Moving your emails Read More >
Scott Mitchell
Using Dedicated IPs as a Reseller
As a reseller host, you receive a specific IP address for your main account. This IP is automatically assigned to all other cPanel accounts you create. This means that all of your customer accounts will have the same IP address for their cPanel account and any websites on it. This main IP address will be Read More >
How to add a new client in WHMCS
New clients can register themselves from your WHMCS front page. However, you also have the ability to add them manually. This article will demonstrate how to add a new customerto through your WHMCS administrative dashboard. Adding a New Client Log into your WHMCS Admin area. Select Add New Client either from the left hand sidebar Read More >
How to Log Into your WHMCS Admin Dashboard
This tutorial will guide you on how to log into your WHMCS Admin dashboard. Logging into WHMCS Visit the admin URL where for your WHMCS. This is done by simply adding ‘/admin‘ to the URL where you isntalled it. Example: www.example.com/whmcs/admin or example.com/backoffice/admin Enter your admin username and password in the appropriate fields. Click on Read More >
Support Center Scheduled Maintenance
The support center “Ask a question” commenting tools are currently undergoing scheduled maintenance. We hope to complete the maintenance and be running as normal by the end of the day on 2/1/2016. We apologize for any inconvenience. If you have a question and are one of our customers, feel free to contact our Live Support Read More >
How to Change the Language in Your WHM
Just like in the cPanel, you can change the default language in your WHM. This article shows you how to quickly make that change. Change Default Language in WHM Log into your WHM Admin interface. Once in the WHM, locate and click on the Tweak Settings option from the left hand menu. Next, click on Read More >
List of Free Antivirus Software for your PC and Phone
One very important aspect to keeping your website safe is to keep the devices that connect to it safe. Secure PCs and phones can help reduce the chances that your website could be compromised. Below is a list of some of the more popular free antivirus software that you can install on your devices. FREE Read More >
How to Contact Support with Skype
Connecting via Skype The first time you click the button above, you may be prompted to select a program to use. Select Skype then click the checkbox named Remember my choice for Skype links and then click the OK button. After Skype opens up, click on Call and then Show Dial Pad The dial pad Read More >
Drupal 8 Release
Drupal 8 Has Arrived! The wait is over! After a long and tedious process, Drupal 8 is finally completed. The folks in the Drupal community have worked long and hard to bring you the biggest, bestest Drupal ever. With hundreds of improvements and new features, you can get started by upgrading your site today! Get Read More >
How to remove BoldGrid
As you learn and design different sites, or your site needs change, you may decide you want to move on from BoldGrid. As BoldGrid is a plugin suite, you can either simply remove the plugins, or remove WordPress entirely. This article will describe how to uninstall BoldGrid from your hosting account. Removing the BoldGrid Plugin Read More >
What is BoldGrid (Advanced Users)
What is BoldGrid? BoldGrid is a suite of plugins and themes designed for a true WYSIWYG experience when building a website. BoldGrid uses Automattic’s Underscores starter theme. It also comes bundled with Bootstrap 3 to allow for easy styling. This is so anyone can build a top quality website, no matter their experience level. BoldGrid Read More >
How to Change Themes in BoldGrid for WordPress
There may be a time after you have already built your first site that you decide the theme is no longer working for you. You do not need to go thorough the hassle of rebuilding your entire site. You can simply just change the theme and keep all other data on the site. Below we Read More >
Security Alert: 8/7/2015 – FireFox vulnerability
There has been a recent security alert issued by Mozilla for vulnerabilities in their FireFox browser. This vulnerability can allow for Javascript payload to be uploaded to your local machine. Please note that this has nothing to do with InMotion Hosting’s services, and our servers are not vulnerable in any way because of this. We Read More >
Magento Security Patch Release 7-7-2015
Who is affected? – Users of Magento Community Edition prior to 1.9.2.0. Have these issues been addressed? – The SUPEE-6285 Patch Bundle covers eight different issues that are listed in the article below. SUPEE-6285 Patch Bundle On June 7, 2015 Magento released a bundle of eight patches that addresses the following issues: Customer Information Leak Read More >
WordPress 4.3 Beta 1 Available
WordPress 4.3 Beta Now Available!!! As of July 2, 2015, the new Beta for WordPress version 4.3 has been released. You can download Below is a list of a few things that will be in the new version. You can download the beta here or you can try the WordPress Beta Tester plugin. It is Read More >
Upstream Provider Issue – 6-30-2015
Issue with Upstream Provider of some ISPs There has been a reported outage in the L3 Internet backbone that routes through the Northern Virginia corridor between Richmond, VA and Washington DC. The issue appeared around 4:00am EDT. This can affect customers of any Internet Service Providers running through that area. We do not know of Read More >
Drupal Core – Critical Security Alert June 17,2015
On June 17, 2015 a few vulnerabilities were discovered in Drupal core that affect versions 6.x and 7.x The vulnerabilities discovered are Impersonation, Open Redirect, and Information Disclosure. The information below was provided by the Drupal Security Advisories page. Impersonation (OpenID module – Drupal 6 and 7 – Critical) A vulnerability was found in the Read More >
June 15, 2015 – Server Reboot
Server Reboot June 15, 2015 – Our Systems Architecture team has discovered a kernel level vulnerability in servers running betterLinux. Our team will need to reboot all affected servers with a security patch. Barring any unforeseen complications the expected downtime will be about 5-10 minutes. The following servers are impacted: biz127, biz130, biz131, biz136, biz139, Read More >
WooCommerce Object Injection Vulnerability
Object Injection Vulnerability on versions 2.3.11 and lower Issue: An Object Injection vulnerability has been discovered in WooCommerce. Status: Update has been released. Who is impacted? Anyone running less than v 2.3.11. Why was this update released? The web security firm Sucuri has discovered that malicious users may be able to exploit the bug to Read More >
Modifying folder preferences in SquirrelMail
SquirrelMail is no longer included in cPanel by default. It reached its end of life in 2013. InMotion Hosting has disabled SquirrelMail from Webmail but you can still install and use it for managing email if needed. Within the SquirrelMail interface, you can modify your folder preferences to allow for personal formatting. Below we describe Read More >