Note that cPanel creation is no longer unlimited. For more information, please see cPanel Pricing Changes. You can see the pricing that now applies to cPanel licenses. To learn more about this change, please see our FAQ on cPanel Pricing Changes. Merging and terminating cPanel accounts are the two most cost-effective ways to adjust to Read More >
WebHost Manager (WHM)
WebHost Manager (WHM) allows you to, in essence, resell your own hosting accounts. You can create cPanel accounts within WHM, and just like InMotion Hosting, you can apply certain restrictions per account.
Getting Started
How To Fix The WHMCS “Down For Maintenance” Error
Receiving obscure errors on your WHMCS page can be alarming. Is something broken? What do I do now? In this article, we’ll take a look at the “down for maintenance” error and what you can do to fix it. We’re going to cover: Troubleshooting steps to take first What is maintenance mode and why do Read More >
How to Configure Greylisting Settings in WHM
When using Greylisting on your Dedicated server or VPS Hosting server you can adjust settings such as the deferral period and record expiration time. Adjusting these settings based on your email users can help them receive valid emails and reduce the amount of spam they receive. In this guide, we will show you how to Read More >
How to Open a Terminal Connection in WHM
Do you need SSH access to the root account of your hosting server? You can securely manage your server with command line right from the Web Host Manager or WHM. This saves time by bypassing the graphical user interface (GUI) and letting you administrate the server directly. In this guide, we will show you how Read More >
Fix WHMCS Site error: The ionCube PHP Loader Needs To Be Installed
A common yet frustrating error in WHMCS is the ionCube PHP Loader: Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking. Please visit get-loader.ioncube.com for install assistance There are a few ways to resolve this issue Read More >
How to Configure Security Policies in WHM
WebHost Manager (WHM) includes many tools to help you secure your cPanel server. Steps such as limiting logins by IP address, enabling two-factor authentication (TFA), and setting password strength and age limits can greatly increase the security of your server. In this guide, we will show you how to configure the security policies of your Read More >
How to Set Security Questions in WHM
If you are trying to log into WHM from a new location, you may be asked security questions to verify your identity. This provides an extra layer of security and can help keep your Dedicated Hosting server secure. The security questions and answers can be setup in the WHM Security Center. Setting Security Questions Log Read More >
How to Email All cPanel Users via WHM
Do you need to notify cPanel users of upcoming server maintenance or an unplanned issue? From WHM, you can email all the users at one time and even include the customers of Resellers if necessary. This can save you time by allowing you to send a mass email from one place. Not all hosting companies Read More >
How to Disable Password Authorization in WHM
Do you allow users to connect to your server via SSH or SFTP? If they are using password authorization you may want to consider switching to SSH keys instead. With password authorization, users only need a username and password to connect to your server. This means hackers or bots can try combinations of popular usernames Read More >
Changing the Email Contact for an Account in WHM
Every once in a while, important contact information for a website that you are hosting on your VPS/Dedicated server needs to be changed. The primary contact information associated with an account is the email address. This is a quick and easy thing that you can do using the WHM interface for your account. Follow the Read More >
Configure the FTP Server in WHM
The FTP server that comes pre-packaged with VPS and Dedicated server host accounts is called Pure-FTPD. The description in WHM indicates that this FTP server can handle both normal and encrypted connections. The following article discusses the different options you can change to configure the FTP server behavior used in your VPS or Dedicated server Read More >
How to Enable Shell Fork Bomb Protection
Fork bombs occur when a cascade of processes duplicate themselves until a server’s resources are used up. This can be the result of malicious programming or bad coding. If you are managing several websites on your VPS/Dedicated server, then it would be wise for you to make sure that one account won’t disable the server Read More >
How to Restart Services Using WHM
Looking for a hosting service where all the resources belong only to you? Check out the Dedicated Server solutions from InMotion Hosting. The Web Host Manager (WHM) provides an option that allows you to reset services without having to use Shell access. You can use the graphical interface restart the follow services: DNS Server FTP Read More >
Learning about the Reseller Center in WHM
If you have a Dedicated Hosting account with InMotion Hosting you do have the ability to use your server to host other websites. Many people sell space on their server for this purpose. To aid administrators, WHM does include a Reseller Center. The Reseller Center includes the option to give or remove user Reseller Privileges, Read More >
How to View Running Process in WHM
New to VPS Hosting? Check out the many advantages from the VPS Hosting solution provided by InMotion Hosting. If you are a VPS hosting subscriber with root access, then there may be times when you need to closely monitor the processes that are running on your server. If you are not using SSH, then having Read More >
Performing a DNS Cleanup in WHM
As a Dedicated Server account owner, one of the things you have to keep track of is your DNS entries for your server. Over time, entries may accumulate and cause your DNS entries to be a long list of items that may include duplicate entries. WHM provides a maintenance tool called DNS Cleanup. Make sure Read More >
Disable SquirrelMail in WHM
As cPanel removes SquirrelMail starting in version 78 after not being updated since 2013, VPS owners may want to be proactive in forcing users to get comfortable with Horde or Roundcube. Below we cover how to disable SquirrelMail from WebHost Manager (WHM). Log into WHM. Select Tweak Settings from the left. Note: You may need Read More >
How to View cPHulk History Reports in WHM
In this tutorial, we will show you how to view cPHulk history reports in WHM. When you blacklist/whitelist a Country or IP address in cPHulk it will beginning logging history reports. You can review these history reports to determine if a change has to be made to your settings. For example, you may be blocking Read More >
How to Blacklist/Whitelist a Country in WHM
One of the benefits of cPHulk is the ability to blacklist or whitelist a country in WHM. This is helpful if you want to allow a country to access your server, are limiting your customer base by country, or trying to block a specific location from attacking your site. Note: You should enable cPHulk first Read More >
How to Blacklist/Whitelist an IP Address in WHM
After installing cPHulk on your dedicated server, you will have new security features. The ability to block (blacklist) or allow (whitelist) IP addresses from accessing your server is a great feature. You can stop known threats or let known users connect to the server. In this tutorial, we will show you how to Blacklist and Read More >
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