How to force a password change in WHM

As a reseller, there may be times when you need your users to change their password for cPanel. For example, if you notice malware or scripts being uploaded via cPanel, or you want them to rotate passwords periodically, you can force users to create a new password next time they log into cPanel. Forcing a Read More >

Modifying DNS in WHM

In this guide we will show you how to modify DNS in WHM. As a reseller there may be times when you have to make changes to the DNS entries for a domain, this can be accomplished in WHM without knowing the cPanel password of the account you want to modify. NOTE: This guide requires Read More >

How to Request a License for WHMCS in AMP

As a web host reseller you may need a Billing or Support system in place where your customers can request help, or make payments. WHMCS is a good way to provide this functionality to your Reseller account. In this guide I will show you how to request a WHMCS license from AMP, you can then Read More >

What is WHMCS? Features of WHMCS and How To Use It

In the fast-paced world of web hosting, managing clients, billing, and automation efficiently is crucial for success. Enter Web Host Manager Complete Solution (WHMCS), a comprehensive and powerful platform designed to simplify web hosting management for resellers. In this article, we will explore the key features, benefits, and how to use it to for your Read More >

Using a Custom Suspension Page

In this tutorial we will show you how to use a Custom Suspension page in WHM, this will display in place of a website for the suspended account. As a reseller you may need to suspend cPanel accounts that you have created in WHM. For example, your customer may want to cancel their service with Read More >

How to Delete a cPanel in WHM

If you are no longer hosting a website, or you are closing it down, you may want to delete a cPanel account in WHM. In this tutorial, we will show you how to remove a cPanel from the WHM (Web Host Manager). This tutorial is only for Reseller Hosting and accounts with VPS or Dedicated Read More >

How to change FTP servers in WHM

There are two different types of FTP server available in your VPS and Dedicated servers. These are ProFTPD and PureFTPD. PureFTPD is the default FTP server that is installed with your server configuration. FTP Server Advantages Disadvantages Notes ProFTPD – Allows use of .ftpaccess files for per-directory access controls. – Supports TCPwrappers based access controls. Read More >

How to enable SSH through WHM

Shell access is enabled by default on our Shared Hosting Accounts, VPS and Dedicated servers. When you try to SSH into your server and you get the following error: Shell access is not enabled on your account!If you need shell access please contact support. Your server may have SSH disabled by mistake. This can be Read More >

How to disable curlwrappers in WHM

When working with your VPS and dedicated accounts, you may try to install different programs to enhance your server to fit your needs. If you are using the default server setup, you may come across a time when you need to disable certain options. One such option is the with-curlwrappers option. You will know you Read More >

Fix cPHulk Brute Force Protection lock out

In this article I’m going to show you how you can fix a cPHulk Brute Force Protection lock out that you might have accidentally triggered. It’s my server, why would cPHulk block me? If you’ve read my previous article on how to enable cPHulk Brute Force Protection, then you should already know that cPHulk blocks Read More >

Enable cPHulk Brute Force Protection

In this article I’m going to talk about enabling the cPHulk Brute Force Protection on your VPS (Virtual Private Server) or dedicated server, in order to protect your server from bad login attempts. What is cPHulk Brute Force Protection? Because your server is opened to the whole Internet, this allows for anyone to attempt to Read More >

Manage the Exim mail queue in WHM

In this article I’ll show you how you can manage your Exim mail queue on your VPS (Virtual Private Server) or dedicated server in WHM (Web Host Manager). Here you can check for any messages that might be held up for delivery for a variety of reasons. Exim is the mail software that runs on Read More >

How to Enable or Disable Advanced DNS Zone Editor in WHM

When managing your cPanel as a web hosting reseller, you may or may not want to allow the individual cPanel accounts to have access to the Advanced DNS Zone Editor. The Basic DNS Zone editor allows the user to choose between two record types, the A record and the CNAME record. Users of the basic Read More >

Change MySQL Root Password in WebHost Manager (WHM)

In this article we will discuss the procedure in changing your root password for MySQL. Please note that this task is available only to our VPS and dedicated customers with root access and is not available at all for our shared server customers. The MySQL root password is separate from your main user root password. Read More >

Install Munin plugin for WHM

In this article we’ll discuss installing the Munin plugin for cPanel/WHM. With the Munin Server Monitor plugin you can get a quick overview of what your server has been up to with reports on Apache, Disk Usage, Exim, MySQL, Network, Processes, and other System activities. To install the Munin plugin yourself this would require root Read More >

Disable directory indexes server wide

By default Apache’s DirectoryIndexes value is turned on server wide. This allows the files in a folder to be viewed via a directory index when there is no index file present in that directory. If you happen to have read our previous article on how to pass PCI compliance scans, leaving DirectoryIndexes on is a Read More >

Server load monitoring

In this article we’ll discuss what a load average on your server is, and how you can monitor this number on your VPS (Managed Virtual Private Server) or dedicated server hosting package. If you are using shared-hosting this level of account usage detail isn’t available to the end-user, and you’d want to contact our system Read More >

How to limit the privileges a reseller has within WHM

There are quite a few different privileges you can allow a reseller to have. For example, you can limit the number of accounts they can create, allow/prevent them from restarting services on the server (such as apache), and more. NOTE: This guide requires root access. Root access is included (at no extra charge) with our Read More >

How to give an account reseller access within WHM

cPanel accounts can be given reseller hosting access either during the initial cPanel account setup or after the account has already been created by using the “Modify an account” feature within WHM. How to give reseller access during initial account setup When creating a cPanel account in WHM, ensure the “Make the account a Reseller” Read More >

An introduction to reseller access within WHM

What is reseller access within WHM? A web hosting reseller is a cPanel account that can create other cPanel accounts. Because these resellers can create cPanel accounts, they can “resell” cPanel hosting. When you sign up for a VPS Hosting plan or a Dedicated Hosting plan, you have reseller WHM access. This is why you Read More >