WHMCS – “There was an error in your request”

In this article, we’ll be looking at the WHMCS “error in your request” error.

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Reasons for the “There was an error in your request” Error

In most cases, this error results from port blocking. If searching for domain availability in WHMCS, you may see this error if your host is blocking port 43. You may request that your host open this port; but, in shared hosting, it is unlikely they will assist in port openings or closures (for security purposes).

Port Blocking

For more information about which ports are open or blocked for security reasons in your reseller hosting account, please contact live support anytime.

Read more about server firewalls in our complete guide on ConfigServer firewall software available in VPS Hosting packages.

CM
Christopher Maiorana Content Writer II

Christopher Maiorana joined the InMotion community team in 2015 and regularly dispenses tips and tricks in the Support Center, Community Q&A, and the InMotion Hosting Blog.

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