Creating user level filtering in cPanel

When receiving emails on the server, there may be a need for filtering specific email addresses that are coming into the server. Emails can be Discarded, sent to another email address, or delivered to a program with the User and Account Level Filtering. This tutorial will explain the Global and normal Email Filtering within the cPanel. If the previous tutorial was missed, please visit the Setting domain MX records to remote settings in cPanel tutorial.

Filtering emails on the User and Account level

1. Log into your cPanel
2. 

   For individual account level filtering Navigate to the Email > Email Filters in cPanel.

   

   For global level filtering Navigate to the Email > Global Email Filters in cPanel.
3. 

   On the Email Filters page, click the Manage filters link in the row of the email account that is having filters set up.
4. 

   The Edit Filters for [email protected] will open up. Click the Create a New Filter button to add email filters.
5. 

   In this article, Yahoo.com will be used for the filter. The filter will send any emails from a Yahoo.com email address to the Junk folder. Set the Filter name, Rules, and Actions and click Create. The action in this case will be Junk. Below is a description of what each Option, Operator, and Action does.

   Email Filter Option Rules
   From	This is for matching the from email address.
   Subject	This will filter by the subject of the email.
   To	This will filter the email by who it was sent to.
   Reply Address	Filters by the reply address to who the email will be replied to.
   Body	Scans the text of the email for any matches and filters according to the text of the email..
   Any Header	Scans specific criteria found in the Headers of the email.
   Any Recipient	Looks at all recipients of the email.
   Has not been previously delivered	Filters emails if they are still in Queue on the server..
   Is an error message	Looks at errors received by auto responders.
   Email Filter Operator Rules
   Equals	Matches exactly what is put in the box.
   Matches Regex	A Regular Expression can be used here..
   Contains	Will match if the email has the string of characters in it.
   Does not Contain	Will match if the email does NOT have the string of characters in it.
   Begins with	Begins with the characters that were typed.
   Ends with	Ends with the Characters that were typed.
   Does not begin with	Doesn’t begin with the characters that were typed.
   Does not end with	Doesn’t end with the Characters that were typed.
   Does not match	Does not equal the characters typed.
   Email Filter Action Rules
   Discard Message	Deletes the message with no Failure message.
   Redirect to Email	Sends the email to another email address.
   Fail with Message	Deletes the email and sends a failure message..
   Stop processing rules	Does not run any filter rules.
   Deliver to folder	Sends the email to a specified folder.
   Pipe to program	Sends the email to a program or script on the server.

   

   Once the filter is created there should be a “You have successfully created a new filter” message.
6. 

   When visiting the Edit Filters section again, the new filter will be in the list of filters. Here is where the filter can be edited or removed.
7. 

   Next the filter can be tested to see if its doing what is required. At the bottom of the edit filters section, change the To: and From: emails or the subject (depending on how you set up the filter) to test the filter. Click Test Filter.
8. 

   The test filter will run and display on the Filter Trace page. In the Filter trace results: the message can be seen going to where the filter was set. In this case The message was Saved to the Trash..

This concludes the article for Creating user level filtering in cPanel. For more information on this course please visit Using Email – cPanel