News / Announcements

As part of our ongoing commitment to deliver the best technology and the latest innovations in the hosting industry, InMotion Hosting is excited to announce the relocation of our East Coast Data Center to a new, state-of-the-art facility in Ashburn, VA., starting the week of August 26th, 2024. This move is part of our commitment Read More >

LOS ANGELES, CA – August 19, 2023 – At InMotion Hosting, we understand that the reliability of your websites and online projects is of the utmost importance. That’s why we want to assure you that we are taking proactive steps to ensure that your online presence remains intact, even as Hurricane Hilary approaches Southern California. Read More >

InMotion Hosting will briefly stop all credit card transactions for server maintenance on March 13 and March 25 at 2 a.m. EST.  During this time, customers will not be able to access their AMP or make purchases, and InMotion Hosting agents will not be able to complete transactions.  Again, the two maintenance windows are: Sunday, Read More >

At 12:30 PM (EST) on Monday, December 13th, 2021, ecbiz213 suffered a hardware failure associated with the hard drives on the server. Despite the best efforts of our team, the RAID array has been deemed unrecoverable. We are working to move all affected accounts to new hardware as quickly as possible. Latest Updates 12/13/21 — Read More >

On June 8, 2021, we experienced an outage beginning at approximately 2:30 p.m. ET, lasting until 4:36 p.m. ET. Your service may have been intermittently impacted for some or all of this time and we apologize for the inconvenience. This outage was caused initially by a network loop inadvertently introduced into our West Coast Data Read More >

It has come to our attention that a UCEPROTECT Real-time Blackhole List (RBL) scam is generating false positives on blacklist checker tools. In our investigations, we have confirmed that this is not affecting the ability to transmit emails. If this were an accurate RBL listing, you would receive a “bounceback” or returned email that includes Read More >

I’m sure you’ve noticed our new and improved look! For the last few months, we’ve been working hard to design and implement a new WordPress design that allows you to more easily navigate our articles, product guides, education channels, and other resources.  Continue to receive a quick tour of the InMotion Support Center Updates. Also, Read More >

In this article, we cover how to get the best experience with our Community Support Center. Whether you have general questions about new software in Softaculous Instant Installer, or more advanced questions about GDPR compliance or root access in VPS Hosting, we want to ensure you know how to help us help you in our Read More >

If you’re interested in learning more about the web and what’s going on in the tech world, you should bookmark the InMotion Hosting blog. The IMH writers are keeping an eye out for new trends and researching topics you’re sure to find interesting, inspiring, or insightful. And they bring you all this benefit for free. Read More >

The InMotion Support Center has thousands of guides, but if you don’t see one that solves your problem you can post a question. Since this site is actively monitored, an experienced team member will respond to you. In this guide, we will show you how to ask a question here in the Community Forum. Asking Read More >

With our updated web design, we want to ensure you know how to participate in the InMotion Hosting community. If you can’t find an article covering an issue you’re having, you can always ask a question in our Support Center. But to request clarification or request further assistance on an article we’ve written, simply leave Read More >

To enhance your work flow while you strive to protect your internet privacy, we created a !bang on the DuckDuckGo.com search engine. Now, you can search our Support Center directly from DuckDuckGo.com with the !imh prefix. Search with DuckDuckGo Go to DuckDuckGo.com Type !imh, then your search query for our Support Center Press Enter to Read More >

Unplanned Webmail Maintenance Unplanned maintenance is being performed on some shared servers. Time of the Maintenance Activity Maintenance is ongoing. The InMotion Hosting network architecture team is currently performing unscheduled maintenance on several of our Shared servers. You may experience temporary connectivity issues accessing webmail while the maintenance is performed. We recommend checking the InMotion Read More >

Updating Our Privacy Policy We updated our Privacy Policy to make it easier for you to understand what information we collect and why we collect it. The European Union’s new data privacy law, the General Data Protection Regulation (GDPR), went into effect on May 25, 2018, and we used this opportunity to make improvements for Read More >

IMPORTANT: This maintenance will NOT disrupt connections to the Data Centers that house our customer’s servers/websites. This announcement is simply to notify our loyal customers of the imminent reduction in our availability to provide support during this maintenance. Planned Maintenance In an effort to improve the stability and availability of our Support Center, maintenance is Read More >

Planned Maintenance: In order to improve security and stability our fleet of servers will be rebooted. This temporary disruption of service is not expected to last longer than fifteen (15) minutes. When Will This Occur? Monday March 5th at 11 PM – Tuesday March 6th at 5 AM (EST). Who Will be Impacted? Customers with Read More >

Planned Maintenance: In an effort to improve stability in connections to the East Coast Data Center and increase redundancy, maintenance is being performed by our Data Center Technicians. When Will This Occur?: January 29th, 30th, and 31st from 11 PM – 4 AM (EST). Who Will be Impacted?: Only customer accounts that are hosted on Read More >

Issue: Spectre and Meltdown Status: InMotion Hosting is aware of the reports. No services have been affected. Who is impacted? All computers and devices are theoretically vulnerable. Estimated time until resolution: Patches from KernelCare are scheduled for application as soon as they become available. Update: Due to the seriousness of the issue and due to Read More >

In this article: Why is this Happening? How does this affect me? Troubleshooting Why is this Happening? Our goal is to make sure our customers are online as much as possible. In the event of an outage with one of our internet service providers, systems are in place that allow us to failover to a Read More >