News / Announcements

Our system architects will be performing network maintenance January 7th 2015 at 11pm EST with a maintenance window lasting no longer than 10 mins. This maintenance is to add a block of ip space for future growth. East Coast Network downtime is expected to be 5 mins or less. This maintnenace has been implemented successfully Read More >

Last Tuesday on 12/16/2014 our east coast data center had a network outage which lasted for almost three hours. Today we will be implementing a solution for network redundancy within our east coast data center. This will create intermitten downtime throughout the evening once the maintenance starts. The maintenance will begin at 11:00 PM EST Read More >

Starting at roughly 10:30AM EST on 12/16/2014 our System administration staff noticed a problem with the connectivity to our East Coast data center. At this time, we currently have multiple teams working on getting connectivity restored as soon as possible. We apologize for any inconvenience to your business or personal website during these connectivity problems, Read More >

Our systems administration team will be upgrading network hardware and network cables as a preventative maintenance which will cause a short outage on the servers below. To see if this maintenance will affect your website you may find out what server your account is on. This maintenance has been implemented successfully across all affected servers. Read More >

Tonight our systems administration team will be performing upgrades to network switches that will affect the servers below. Find out what server your account is on. This maintenance has been implemented successfully. Server# Date/time of maintenance Maintenance performed Impact of customer Duration to complete work vp99 12/08/2014 – 11:00 PM (PST) Switch Upgrade Up to Read More >

Planned maintenance activies in the East Coast Data Center are complete. Any resulting downtime due to maintenance is at times necessary in order to ensure the stability and security of the hosting servers. We make every effort to minimize downtime for our servers and apologize for any impact to your service. The completed maintenance that Read More >

Last night our network engineers performed maintenance on two core routers which should not have affected any servers in regards to downtime. Server# Date/time of maintenance Maintenance performed Impact of customer Duration to complete work Core Router 1 11/24/2014 – 11:00 PM (EST) Reboot Up to 15m outage per router Up to 20m for each Read More >

Earlier today we noticed that there were some hard drive errors on one of our east coast servers, ecbiz115. We have brought the server offline to repair the disk in order to prevent data loss. To see if this maintenance is affecting your website, you may find out what server your account is on. While Read More >

There will be a continuation of the planned maintenance activities in the East Coast Data Center for November 19. We make every effort to minimize downtime on our servers. However, maintenance and resulting downtime is at times necessary to ensure the stability and security of our hosting environment. We appreciate your patience and understanding as Read More >

We have a planned maintenance window scheduled for the evening of November 11, 2014. This is a continuation of the November 5, 2014 maintenance. We make every effort to minimize downtime as a result of maintenance. However, maintenance is sometimes necessary to ensure the stability and security of our hosting environment. Find out what server Read More >

We have a planned maintenance window scheduled for the evening of November 05, 2014. We make every effort to minimize downtime as a result of maintenance. However, maintenance is sometimes necessary to ensure the stability and security of our hosting environment. Find out what server your account is on. This maintenance plan has been fully Read More >

We have a planned maintenance window scheduled for the evening of October 19, 2014. We make every effort to minimize downtime as a result of maintenance. However, maintenance is sometimes necessary to ensure the stability and security of our hosting environment. Find out what server your account is on. cPanel Upgrades The following servers will Read More >

This maintenance will not be affecting VPS servers, Shared plans , or Reseller servers. Issue: Emergency Power Maintenance Status: The Systems Architecture team will be replacing a power supply controller tonight at 11PM PDT. Who is impacted? Around 20 dedicated servers. Estimated time until resolution: The issue will be resolved within 15 minutes but downtime Read More >

We are currently performing emergency maintenance on server biz49 due to a hard drive failure. Backups from most of the accounts on the server are dated from yesterday (October 26) and are being restored. We do apologize as there is currently no estimated time of completion for this issue. Our systems team is working as Read More >

Issue: Phone Server Emergency Maintenance Status: Our Systems Architecture team performed emergency maintenenace on our phone servers. Who is impacted? Customers trying to contact our Technical Support team over the telephone . Estimated time until resolution: At this time, our Telephone Support services have been restored. **Update 2:15p.m. Our Live Tech Support team is once Read More >

We have a planned maintenance window scheduled for the evening of October 19, 2014. We make every effort to minimize downtime as a result of maintenance. However, maintenance is sometimes necessary to ensure the stability and security of our hosting environment. Find out what server your account is on. MySQL 5.6 Upgrades The following servers Read More >

We have several planned maintenance windows scheduled for the evening of October 09, 2014. We make every effort to minimize downtime as a result of maintenance. However, maintenance is sometimes necessary to ensure the stability and security of our hosting environment. Find out what server your account is on. cPanel Upgrades The following servers will Read More >

This is an update on the LD125 server maintenance that is continuing from 9/25. The server had a disk failure that required a replacement. Current work on the server involves a filecheck (FSCK) that may last several hours or at worst through tomorrow morning. The server is unavailable during this maintenance. We do apologize for Read More >

Our systems team will be working on two specific servers between 10PM and 12 AM (PST) tonight. Biz117 has a bad RAID card that will need to be replaced. LD125 has a failed drive that needs to be replaced. Maintenance is being performed by on the West Coast and is expected to take 20 minutes Read More >

Issue: Bash Vulnerability Identifed CVE-2014-6271 Status: All of our custom bash shells have been patched and recompiled across ALL shared, VP node and internal servers. Who is impacted? Our advanced System Admin Team was actively monitoring the logs of all servers for any malicious attempts to exploit the vulnerability, and we’re confident that no breach Read More >