Server maintenance has been scheduled for a number of servers with InMotion Hosting. In an effort to provide some clarity to the maintenance schedule, the following notice provides details about the maintenance and how it will affect your server, if it is listed. An email is also sent to each customer informing them about the upcoming maintenance. If you have any questions or comments, please contact our live technical support team.
Cpanel Upgrades
The following servers will be getting cPanel upgrades on September 18 at 10PM EST. No outages are expected during the upgrade, but the cPanel my be intermittently unvailable.
| Server# | Date/time of maintenance | Maintenance performed | Impact of customer | Duration to complete work |
|---|---|---|---|---|
| ld106 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld110 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld143 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld114 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld116 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld120 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld125 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld105 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld109 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld113 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld121 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld118 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld128 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld133 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld133 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld133 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld138 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld145 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
| ld149 | September 18 – 1000 PM EST | cPanel Upgrade | No outages expected, by cPanel may be intermittently unavailable | 20 minutes per server |
File System Repair – server LD145
LD145 will undergo a File system repair (FSCK) and cPanel upgrade. The cpanel upgrade will be completed after the file system repair is complete and should take about 20 minutes. Ideally, if the file system repair occurs with no problem, then server may only be affected for 30 minutes. The server will be unavailable until the file system repair can be completed.
| Server# | Date/time of maintenance | Maintenance performed | Impact of customer | Duration to complete work |
|---|---|---|---|---|
| ld145 | September 19 – 3AM-4AM EST | File system repair and cPanel upgrade | Server will be down during the file system maintenance | At best, only 30 minutes of downtime |
RAID Battery replacments
The following servers will undergo RAID battery replacements. Each server will be down during the maintenance, with the replacements taking about 15 minutes per server.
| Server# | Date/time of maintenance | Maintenance performed | Impact of customer | Duration to complete work |
|---|---|---|---|---|
| biz54 | September 19 – 1AM – 3AM EST | RAID battery replacment | Server will be down during battery replacement | 15 minutes per server |
| vp64 | September 19 – 1AM – 3AM EST | RAID battery replacment | Server will be down during battery replacement | 15 minutes per server |
| vp66 | September 19 – 1AM – 3AM EST | RAID battery replacment | Server will be down during battery replacement | 15 minutes per server |
| vp69 | September 19 – 1AM – 3AM EST | RAID battery replacment | Server will be down during battery replacement | 15 minutes per server |
| biz104 | September 19 – 1AM – 3AM EST | RAID battery replacment | Server will be down during battery replacement | 15 minutes per server |
Better Linux Upgrades
The following servers will be getting Better Linux upgrades. The servers will be rebooted after they have been upgraded.
| Server# | Date/time of maintenance | Maintenance performed | Impact of customer | Duration to complete work |
|---|---|---|---|---|
| ecbiz137 | September 19 – 1AM EST | Up to 15 minutes per server | Servers will be rebooted after the upgrade has been applied | |
| ecbiz147 | September 19 – 1AM EST | Up to 15 minutes per server | Servers will be rebooted after the upgrade has been applied |
MYSQL Configuration changes
The following servers will require that MYSQL be restarted on September 18, to 10 PM. The changes will take up about 5 minutes per server, and MYSQL will be rebooted per server.
| Server# | Date/time of maintenance | Maintenance performed | Impact of customer | Duration to complete work |
|---|---|---|---|---|
| ecbiz122 | September 18 – 10PM EST | MYSQL configuration change | MYSQL will need to be rebooted | Up to 5 minutes per server |
| ecbiz134 | September 18 – 10PM EST | MYSQL configuration change | MYSQL will need to be rebooted | Up to 5 minutes per server |
| ecbifz151 | September 18 – 10PM EST | MYSQL configuration change | MYSQL will need to be rebooted | Up to 5 minutes per server |
| ecbiz156 | September 18 – 10PM EST | MYSQL configuration change | MYSQL will need to be rebooted | Up to 5 minutes per server |
| ecbiz83 | September 18 – 10PM EST | MYSQL configuration change | MYSQL will need to be rebooted | Up to 5 minutes per server |
| ecbiz97 | September 18 – 10PM EST | MYSQL configuration change | MYSQL will need to be rebooted | Up to 5 minutes per server |
| ehub31 | September 18 – 10PM EST | MYSQL configuration change | MYSQL will need to be rebooted | Up to 5 minutes per server |
| biz117 | September 18 – 10PM EST | MYSQL configuration change | MYSQL will need to be rebooted | Up to 5 minutes per server |
| biz150 | September 18 – 10PM EST | MYSQL configuration change | MYSQL will need to be rebooted | Up to 5 minutes per server |
| ecbiz132 | September 18 – 10PM EST | MYSQL configuration change | MYSQL will need to be rebooted | Up to 5 minutes per server |
InnoDB Log File Resizing
The following servers will undergo InnoDB Log File resizing on September 18. Each server affected will require up 5 minutes for the change and then the MYSQL server must be restarted to complete maintenance.
| Server# | Date/time of maintenance | Maintenance performed | Impact of customer | Duration to complete work |
|---|---|---|---|---|
| ecbiz135 | September 18 – 11PM EST | InnoDB log file resizing | MySQL will be restarted to complete change | up to 5 minutes per server |
| ecbiz153 | September 18 – 11PM EST | InnoDB log file resizing | MySQL will be restarted to complete change | up to 5 minutes per server |
My server (VPS 5869) is not on the list, and yet we are unable to access our emails even via webmail. We get the same message:
Error connecting to IMAP server: localhost. 111 : Connection refused
I contacted support but after more than 3 hours, still not sorted. Our Saturday office work seriuously affected.
Not happy.
Hello Jerry,
I did check the list and did not see your node (server that houses your VPS number) on the list. If you are still getting the error, please reach out to our Live Support team for individual account assistance.
Kindest Regards,
Scott M
Error connecting to IMAP server: localhost.
111 : Connection refused
Hello Jim,
Are you still receiving the error? If so, you may want to reach out to our Live Support team so they can advise you on your account on your particular the server.
Kindest Regards,
Scott M