Our network engineering team will be performing an enhancement to our network to further improve the security and reliability of our East and West Coast networks. The maintenance will begin at 11pm (EDT) for the East Coast and 11pm (PDT) for the West Coast. The maintenance should take about 5 minutes per coast. Downtime is not expected, but should it occur, it should last no longer than 3 minutes.
| Date and time of the scheduled work or outage: | June 14, 2016 11pm (EDT/PDT) |
| Estimated length of maintenance window: | 5 minutes |
| System(s) or network(s) impacted by work or outage: | East and West Coast Data Centers |
| Impact to customer or company: | No downtime expected. |
If you have any questions about this maintenance period, please feel free to ask a question here in the Support Center.
Any further updates regarding the maintenance will be posted here. Please refer to this page for updated information as it is released.
I’m having problems connecting to all of the accounts on my server. No problems with other websites just the accounts I have hosted here. I have even had to reload this page multiple times to send this message.
I recommend performing a Ping/Traceroute test to provide additional clues. We have a full guide on “How to read a traceroute” to help you decide if it needs to be forwarded to Support.
Thank you,
John-Paul
We have trouble accessing our email accounts [email protected], both clients and outloock as well as in the web service “webmail” we get this message: Unexpected condition from IMAP server, closed or corrupt connection to IMAP. Possible mailbox corruption.
Hello Fernando,
If you’re still having problems with the email accounts, I would suggest contacting our live technical support as they can immediately take a look and diagnose the issue for you. Contact information can be found at the bottom of the page.
If you have any further questions, please let us know.
Kindest regards,
Arnel C.