Providing timely notifications for business invoices helps the business owner and the customer. One of the quickest ways to send notifications is to use a message. Twilio is an add-on for Sprout Invoices that allows you to send an SMS notification message to your clients. This article will walk you through the necessary steps to Read More >
Product Guides
Be More Successful with our Product Guides
We want you and your business to be successful. This section of the Support Center will give you the tools you need to build and maintain a successful web presence. Learn how to get started with a reseller account, or how to add and configure weForms to your WordPress site. We’ve been in the web hosting business a while and want to share our expertise with you!
Our product guides are manuals that will help you successfully navigate your new hosting plan and the powerful tools that come with it. The guides will help you master the skills you need to create and maintain an online presence easily. Giving you more time to run your business!
Products
Dedicated Hosting
Dedicated Linux servers that are completely customizable to meet your enterprise level needs.
Business Shared Hosting
Quickly launch your web presence with our affordable Business Shared Hosting plans.
Reseller Hosting
Be your own web hosting provider to your customers with our affordable Reseller Hosting plans.
Reseller VPS Hosting
Be your own web hosting provider to your customers with our affordable Reseller VPS Hosting plans.
Managed VPS Hosting
Learn how to get the most out of your Managed VPS Hosting plan using cPanel/WHM or Control Web Panel.
Cloud Server
Learn how to configure and control your unmanaged Cloud Server with our guides.
WordPress Hosting
Our WordPress Hosting on cPanel is fine-tuned to deliver superior performance, security, and provide best-in-class hosting.
Platform InMotion
Our all-in-one WordPress hosting platform is the ultimate choice for website owners who want to simplify their hosting and management process for their high-performance servers.
Minecraft Server
Learn how to manage your Minecraft server instance using the Game Panel.
Backup Manager
Give yourself peace of mind with Backup Manager. Automatically backup your files, databases, email and cPanel account settings on an external server.
Softaculous
Easily install, upgrade, and manage over 400 web applications, site builders, and frameworks with Softaculous. Save time from manually uploading installation files and configuring databases with cPanel.
weForms
InMotion’s #1 recommended forms plugin for WordPress has an easy-to-use interface and pre-built form templates that let you quickly and easily build forms.
How to Use the Date/Time Field in weForms
When you want a user to add the date or time to your form then you will need to use the date/time field. The date and time can provide the information needed for a past event, or help to set the deadline for an upcoming event. You can also use it to mark your present Read More >
How to Use the File Upload Feature in weForms
There will be times when you create a form and require a document or some type of file that is needed to be uploaded to the server. weForms provides two fields for file uploads that can be added to a form – Image Upload and File Upload. This article will guide you through creating a Read More >
Using Receipts to Track Expenses in Sprout Invoices
Using receipts with Sprout Invoices is important because it provides a way to track the expenses that are accumulated in the life of a project. Expenses for services, supplies or other random costs are kept organized through Sprout Invoices using projects. Each expense can generate an invoice for a project with paper receipts digitized and Read More >
How to Fix a Connection Error in Platform InMotion
Platform InMotion connects to your WordPress site to perform actions like automatically logging in, managing plugins and themes, and keeping track of your Total Upkeep backups. The platform includes an automatic troubleshooting system to explain and attempt to repair these errors for you. In this guide, you’ll learn some common reasons that your site may Read More >
How to Manage DNS Records in Platform InMotion
This guide will show you how to edit or add DNS records with Platform i. After registering a new domain or adding an existing domain, you will have the ability to add or edit their DNS records. Keep in mind that modifications are typically only needed in specific situations, such as when your email is Read More >
How to Register & Manage a Domain in Platform InMotion
Along with building websites, you can purchase domains and manage your DNS records directly from Platform i. This can help you save time by providing one interface for building websites and managing domains. In this article, we will show you how to register and manage domains with Platform i. How to Register a New Domain Read More >
How to Add an Existing Domain in Platform InMotion
Before you can manage DNS for a domain from Platform i, the first step is adding it to your account. This guide will show you how to add a domain to Platform i that is not registered here. Add an External Domain Name If you have a domain that is already registered, you can add Read More >
How to Purchase & Configure Email Subscriptions
In this guide, we’ll show you how to purchase and configure a new email subscription in Platform i. The emails section is for subscribers to access a cPanel email interface. But, if you are not a subscriber, you will be prompted to purchase a new email subscription for $1.99/month per email address. Once configured, you Read More >
How to Use Email with Platform InMotion
After purchasing and configuring email with Platform i, you will gain access to the email management tool powered by cPanel. From there you can check/send email and perform other email-related tasks such as setting up forwarders, autoresponders, or spam filters. In this guide, we’ll show you how to use the email service with Platform i. Read More >
Using the Database & File Manager in Platform i
If you’re an advanced user, you’ll sometimes want to make adjustments to your WordPress site that aren’t possible within the default WordPress dashboard. Platform InMotion’s file manager and database access make it easy to make changes to raw files and database tables by only offering the tools you need to complete advanced tasks. You get Read More >
UltraStack Utilities for Caching in Platform InMotion
Your Platform InMotion production site will have the ability to use NGINX caching on the server, this can result in faster website performance since it does not have to generate content in real-time. You can select from pre-configured profiles that are built for specific types of websites. Then you can set your purge settings using Read More >
Updating Your Billing Information
There may be times when you need to view or modify your billing information, contact details, or password for your personal or team account. This guide will show you how to view or make changes to your Managed WordPress account. Access Team Billing Information Adding a Credit Card Change Credit Card Update Personal Information Update Read More >
View & Change Profile Settings
There may be times when you need to view or modify your name, email address, phone number, or password. This guide will show you how to view or make changes to your Platform InMotion account. Note: If you want to manage a Team profile, see our full guide on Managing Teams With Platform InMotion. Access Read More >
How to Get Support from Platform InMotion
If you need help troubleshooting a website or server issue, you can access help options right from Platform i. Support is available for your team or personal account via ticket request or live chat. This guide will show you how to get support directly from Platform i. Get Support For a Team Starting a Chat Read More >
Using the WordPress Site Health Monitor
Maintaining good site health is a critical step when securing sites, optimizing for search engines, and providing a good user experience to visitors. Platform InMotion’s Managed WordPress Hosting plans include a site health monitor as part of the robust WordPress tool set. It instantly goes through a checklist of performance and security tests on your Read More >
How to Update WordPress with Platform InMotion
With Platform InMotion you can quickly see any out-of-date items within your project at a glance. This can save time when you are managing multiple WordPress websites since you don’t have to login to the individual Dashboard of each site. If updates are available you can follow the link to login automatically and update with Read More >
How To Create and Manage Teams
With Managed WordPress, it’s easy to collaborate on website builds by creating Teams. Teams can be assigned to Projects where you can then add members and give them permission to access the areas they are working on. This guide will show you how to create and manage teams with Central. How to Create a Team Read More >
Managing Your WordPress Server
When you have a live server associated with a project, InMotion Central makes it easy to manage it. For example, you may want to connect with SSH keys, view your server’s hostname, or stop/restart the server. Once connected via SSH you have full control as the root user to modify your server as needed. This Read More >
Managing Subscriptions & Receipts for Platform i
With Platform i you have the ability to purchase addons or upgrades under your account or with a team account. You can then view or cancel these items as needed. This guide will show you how to manage subscriptions and receipts for your account and teams with Platform i. Managing Account Subscriptions & Receipts You Read More >
