I cannot connect to the server from WHMCS

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MHR
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When i type all my details into the server settings in WHMCS it advises me "FAILED: WHM Username is missing for the selected server"
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npamed5
I had similar issues what worked for me was to tick the disable server first.
then apply the settings, go back in and enable the server. then the login worked.
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Scott
Hello MHR, Thank you for your question on server settings in WHMCS. Unfortunately your question is a bit vague. We would need to know what you are doing specifically. Please provide the exact steps you are following in order to get the error message. The message itself seems that it is missing a setting of some sort. Be sure to check the configuration of the feature you are working with to ensure that is set. Kindest Regards, Scott M