Magento generates a massive file in temporary storage
I have a Magento eCommerce website. it creates a digital badge that is 600 x 600, or about 400kb.
I have a problem (started recently), that a temporary Imaginick file is begin created - it is 46.29GB. when this file is created, it causes the system to basically shut down. When it happens, I am unable to log into the admin panel. I have to call support and they empty the temporary disc space - and I can work again. I do not know what changed to create this problem.
the other problem is that if a digital badge is created - the .png file size is huge. the last one was 90MB - its dimensions were 480 inches x 480 inches (144,000 x 144,000).
Something is causing the software to generate the digital badge at this enormous size. Something is causing this temporary file to be generated.
the software is DesignNBuy and purchased from India. India says its a server issue - InMotion says its a software issue. I have lost 2 days of work trying to fix this issue.
Please help.
I have a problem (started recently), that a temporary Imaginick file is begin created - it is 46.29GB. when this file is created, it causes the system to basically shut down. When it happens, I am unable to log into the admin panel. I have to call support and they empty the temporary disc space - and I can work again. I do not know what changed to create this problem.
the other problem is that if a digital badge is created - the .png file size is huge. the last one was 90MB - its dimensions were 480 inches x 480 inches (144,000 x 144,000).
Something is causing the software to generate the digital badge at this enormous size. Something is causing this temporary file to be generated.
the software is DesignNBuy and purchased from India. India says its a server issue - InMotion says its a software issue. I have lost 2 days of work trying to fix this issue.
Please help.
