"An error occurred" on the checkout page

Monir

9 years ago
Answered

Hello,
I am using WHMCS. Would you please have a look at it-
If i go to my new site : http://dolphinwebhost.com/
then click on HOSTING from the menu
then when i click on "Order Now" from any package in the "choose billing cycle" page the prices are not showing good.
Then if i click on further "add to checkout" after filling the information if i proceed to "complete order" then its showing the blank page with the text "An error occurred"
I am really struggling to setup my new site.
Please help me solving the issues
Thank you so much in advance for the help

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anonymous

9 years ago

Hello Monir,

I am emailing you directly to try and assist you with this problem as I am fairly intrigued and would like to help provide a solution.

Best Regards,
TJ Edens

Reply Link

Hello Monir, I was not able to replicate the issue but if you could please enable error reporting and replicate it yourself you should get more detailed errors on the page. Once you have them let us know so we may try to help troubleshoot what the issue may be. Best Regards, TJ Edens