Why is it so difficult to create a help ticket?

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jparker
  • Answered
I log into the Support Center, go to the bottom of the page and click on [Submit Ticket] only to be sent to a page describing the multitude of ways to ask for help and then to log in.
Very frustrating and counterproductive to the otherwise outstandingly user-friendly interface.
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Tim S.
Hi jparker,

Thanks for posting your feedback on the ticket submission process. We appreciate it. We'll certainly pass it along to the managers it is relevant to.

Thanks!

Tim S