Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to people with visual disabilities who are using a screen reader; Press Control-F10 to open an accessibility menu.

Why is it so difficult to create a help ticket?

jparker

9 years ago
Answered

I log into the Support Center, go to the bottom of the page and click on [Submit Ticket] only to be sent to a page describing the multitude of ways to ask for help and then to log in.
Very frustrating and counterproductive to the otherwise outstandingly user-friendly interface.

Replies 1

Newest first
Newest first Oldest first

Tim S.

9 years ago

Hi jparker,

Thanks for posting your feedback on the ticket submission process. We appreciate it. We'll certainly pass it along to the managers it is relevant to.

Thanks!

Tim S

Reply Link