can't access website in germany

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maryellen
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  • Answered

HI - Im trying to access my US work email from Germany, but the site won't load.  Is it not accessible from Germany?

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anonymous
  • Answered

Hi.


Thanks for posting your question about accessing your email from Germany. I'm sorry to see that you are experiencing issues with that. By default, we do not block Germany's access. I recommend checking to ensure that the network you are using to connect to the internet is not restricting access. If there are no restrictions to specific ports or IP addresses, then I recommend reviewing your server's firewall to ensure that it is not denying IPs from Germany.


If you are a customer of InMotion Hosting, I recommend contacting our live Technical Support for assistance with your server.


I hope this helps!

Sincerely,

Carlos D.