Having issue receiving emails.

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Able to send emails but when others send email to our account holders, emails are bouncing.
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Arn
Hello, Sorry for the problems with receiving emails. When I reviewed your account, there was a recent call noted that detailed the email issue and that it was resolved. If you continue to have problems, please let us know. We also have a great article on troubleshooting issues with receiving email. If you have any further questions or comments, please let us know. Regards, Arnel C.