I cannot receive emails via webmail or IMAP. Sending works fine.
I'm logged into webmail correctly. I just created the account a fews days ago. I can send emails to my other accounts, but I cannot receive.
Duplicates 4
I only want to use Webmail. I can send emails, but I cannot receive them.
I cannot receive emails in webmail or outlook. Just made account
I just set up my email account and I am able to send emails from it but I cannot receive replies in webmail or outlook. Is there an amount of time I have to for my account to become fully activated?
Cannot receive email, can't log into webmail
Since yesterday, I can't receive emails (sending is fine). People who have tried sending emails to me (or when I tried sending to my email using my gmail), gets the following message:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain aegisucorp.com by aegisucorp.com. [198.46.81.189].
The error that the other server returned was:
550 No Such User Here
Then after searching the Community Support around, I thought maybe to try access via webmail - but my ID/password doesn't work. Then this morning, I saw a message on my Blackberry saying it cannot link to my email because password might have changed.
Thanks!
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain aegisucorp.com by aegisucorp.com. [198.46.81.189].
The error that the other server returned was:
550 No Such User Here
Then after searching the Community Support around, I thought maybe to try access via webmail - but my ID/password doesn't work. Then this morning, I saw a message on my Blackberry saying it cannot link to my email because password might have changed.
Thanks!
Cannot receive email from anyone except myself
Account is 4 days old. I can send email to myself but cannot receive email from anyone else.
Please help!
Please help!
Replies 4
Hello,
Sorry to hear you are having issues receiving emails with Outlook or Webmail. We have a guide on troubleshooting issues receiving emails. Please take a look at that and see if that helps you correct the issue.
Kindest Regards,
Scott M
Hello,
Thank you for your question regarding sending and receiving emails. Do you have any filters set up for the email account that can not receive? Are you forwarding your MX records to somewhere else such as Google apps? In your MX entry what does is have set for its settings?
Best Regards,
TJ Edens
Thank you for your question regarding sending and receiving emails. Do you have any filters set up for the email account that can not receive? Are you forwarding your MX records to somewhere else such as Google apps? In your MX entry what does is have set for its settings?
Best Regards,
TJ Edens
Hello,
Thank you for your contacting us about being able to send email but not receive. Here is a helpful link to our guide titled "How to Troubleshoot Problems Receiving Email". It may help narrow down the cause of the problem.
If your issues persist I recommend reviewing your mail logs for errors, or records of your email. If you are on a shared server, Live Support can help you review the mail logs.
If you have any further questions, feel free to post them below.
Thank you,
John-Paul
Hello,
It sounds like the email account you are referring to may not exist on the server. To check all email accounts within your hosting account, log into cPanel and click on Email Accounts. If the account is there, it will be listed. If it is there but still not working, you may need to contact technical support for further information
Best regards,
JeffMa