Problem with importing database - please restore my site

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Interiorscatalog
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I moved to you from another host. Did a full site backup WordPress via plugin duplicator. But I have a problem when I import a database goes error. I need you to do restore my site interiorscatalog.com
Full backup and the startup file in the root of the site public_html/interiorscatalog.com
To activate, you need to restore the browser dial http://interiorscatalog.com/installer.php
Or maybe you have your own method to restore your site.
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Arn
Hello Interiorscatalog, Sorry for the problem with the restoration of your WordPress backup. The Support Center unfortunately can not run the restore for you. Submit a verified support ticket to our live technical support team. Our live technical support team handles verified transfer or restoration requests . See our article on server backups for more information. Our apologies that we can't run the restore for you. If you have any further questions or comments, please let us know. Regards, Arnel C.