Default Server page loading

Avatar
InMotionFans
  • Answered
I have worked in cPanel before but when I try to add an account or even an addon domain I only get the default server page (/cgi-sys/defaultwebpage.cgi).

The DNS is correct - I am going to hostname push.************************.net and the IP address is resolving but the server is not accepting it.
Replies 1
Avatar
0
johnpaulb-imhs1
Hello, Thank you for contacting us about a default server page loading for a subdomain, or addon. Keep in mind newly created subdomains can take time to propagate, similar to registering a new domain. At this time, I do not see the listed subdomain created in the cPanel yet, which will cause a Default Server page to load. I recommend creating the subdomain (which will setup the document root), then allowing some time for propagation. Addon domains should resolve immediately, we would be happy to help troubleshoot any domains that are not resolving. Just let us know what the domains are here, or in a ticket (if you do not want to post them here in the public forums). If you have any further questions, feel free to post them below. Thank you, John-Paul