Roundcube: emails bouncing back

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Hi ,

i'm trying to send emails through roundcube and they are bouncing back as failed to submit. can someone help please!!
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Scott
Hello,

Sorry to hear you are having issues with emails bouncing back via RoundCube. In order to try and assist with any advice, we would need a bit more information on the issue.

Have you tested other email clients such as Horde or Squirrelmail on your account? Do you use a desktop client as well such as Outlook or Thunderbird/ Does it do it with any of those?

Does it do it with every email address or a single one? Does it do it for all sent emails or only ones sent to specific addresses?

Are you getting a bounceback message after sending? What is the content of that bounce back message? These type of messages usually include a reason for bouncing.

Kindest Regards,
Scott M