claim a free domain

Avatar
  • Answered
Hi I just paid for a power hosting which includes a free domain. now I am trying to claim it, but the fee is not waived from the C panel. can you help me out to claim it? thanks
Avatar
Arn
Hello,

Sorry for the confusion about the free domain. When you have a free domain and you did not use in the initial purchase of the account, then you will have received a "domain credit" . This is normally available through your Account Management Panel (AMP) interface. If you are unable to see it or use it, then please contact either our live technical support or the customer service team (contact information at the bottom of the page). They can help get the credit back if necessary.

I hope that helps to answer your question! If you require further assistance, please let us know!

Regards,
Arnel C.