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My email locking up

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I have Outlook and it keeps "locking up" and saying - not connected to server
what is the problem
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johnpaulb-imhs1
Hello, Thank you for your question regarding your email locking up. Performing a Ping/Traceroute to your mail server can provide clues into what is happening with your connection. If your problems persist, I recommend checking your mail logs record of your connection, or errors. Thank you, John-Paul