Transferred website not available to transferred domain name
Our website transfer was completed on 6/24/2016; it is currently on the server, ecbiz194.inmotionhosting.com/~fairvi15. A domain name was transferred prior to the website transfer; the name is fairviewparkpreservationalliance.org. Melbourne confirmed that this transfer was complete on 6/6/2016. It is our intent to point this domain name to our website. But when I click on Manage Domains, I am told that there are no domains to manage. The domain was pointed to InMotion servers when the transfer was done. So I don’t understand what the problem is.
When I click on Domain Transfers, it shows that fairviewparkalliance.org is an “Existing Domain Transfer.” This was the domain that pointed to the website before it was transferred, however the domain name has not been transferred. I suppose that if I point this domain to your servers, all would be well, But we had hoped to be able to point fairviewparkpreservationalliance.org to the transferred website. So my questions are:
(1) Why am I not able to see the domain, fairviewparkpreservationalliance.org?
(2) What is needed to make ecbiz194.inmotionhosting.com/~fairvi15 accessible to the public?
When I click on Domain Transfers, it shows that fairviewparkalliance.org is an “Existing Domain Transfer.” This was the domain that pointed to the website before it was transferred, however the domain name has not been transferred. I suppose that if I point this domain to your servers, all would be well, But we had hoped to be able to point fairviewparkpreservationalliance.org to the transferred website. So my questions are:
(1) Why am I not able to see the domain, fairviewparkpreservationalliance.org?
(2) What is needed to make ecbiz194.inmotionhosting.com/~fairvi15 accessible to the public?