Hello Pathfindersmedia,
Sorry for the problem with your account. It appears that your account is suspended. Please contact our live technical support team via email/phone/chat in order to review the issue. You should have received notification of the issue and then you would be able to work with support to get the issue resolved. For more information please see Account Suspensions.
If you have any further questions, please let us know.
Kindest regards,
Arnel C.