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Disappointed with Slow response

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I've bought space with you and created but you haven't sent me any email yet or even called me for over an hour now. get serious!!! Now what?
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IMH Support Agent 5
Hello, Thank you for your question about response times. You should have received a confirmation email with account information and further instructions on setting up your Account Management Panel. This is a public help forum for technical issues. We have a customer service department you can contact 24/7 for account-related information. Best, Christopher M.