Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to people with visual disabilities who are using a screen reader; Press Control-F10 to open an accessibility menu.
Hello,
Sorry to hear you are unable to access your site and PrestaShop files. When visiting the site, I see a file list page. This page only appears if there is no index file. From the view, it seems that files and folders are missing.
This may be able to be corrected by restoring a backup. You will want to contact our Live Support team to see how they can assist you.
Kindest Regards,
Scott M