fix
Please note: This website includes an accessibility system. Press Control-F11 to adjust the website to people with visual disabilities who are using a screen reader; Press Control-F10 to open an accessibility menu.

Problem to receive emails

Avatar
netvolt
  • Answered
Error message:

Reporting-MTA: dns; red

Action: failed
Final-Recipient: rfc822;xxx@netvolt.systems
Status: 5.0.0
Remote-MTA: dns; netvolt.systems
Diagnostic-Code: smtp; 550 Access denied - Invalid HELO name (See RFC2821 4.1.1.1)
Replies 1
Avatar
0
Scott
Hello netvolt, Sorry to hear you are having issues with your email client. Searching our Support Center for the term '550 Access denied - Invalid HELO name' brought up our article named Invalid HELO name (Email Authentication). Visit that link for information on how to correct the issue. Kindest Regards, Scott M