My website has been down for 6 days. I received a response that you created a 'ticket' for it on Monday but cannot get any information. I am losing money every day that my customers cannot see my site!!
Thank you for your question regarding your website missing. We are truly sorry to hear about the troubles you are experiencing. This is most likely related to the recent power outage issues in our West coast data center.
I confirmed you still have a ticket open with our System Administration team, unfortunately, I cannot provide account specific here in the public forums. You will receive an email notification immediately when the status of your ticket changes.
Thank you for your question regarding your website missing. We are truly sorry to hear about the troubles you are experiencing. This is most likely related to the recent power outage issues in our West coast data center.
I confirmed you still have a ticket open with our System Administration team, unfortunately, I cannot provide account specific here in the public forums. You will receive an email notification immediately when the status of your ticket changes.
Thank you,
John-Paul