I need to add new nameservers to change my email service but I am having trouble. What format does the NS need to be entered in?

Avatar
  • updated
  • Answered

Microsoft says I need to add two new nameservers to my website for the webmail to work but when I go to add the I keep getting errors. I have tried entering them as CNAME and TXT with no luck.

Avatar
IMH Support Agent 1
  • Answered

Hello Tiffany,

Thank you for contacting us about adding new nameservers. This should be done directly with your domain's Registrar, not in cPanel. For example, if you are registered through us, you can update your nameservers directly in AMP.

Our nameservers look like this:

ns1.inmotionhosting.com -  IP Address:  74.124.210.242 

ns2.inmotionhosting.com -  IP Address:  70.39.150.2

Thank you,

John-Paul