How to set up AVG Antispam remote filtering service

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hillhouse
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How do I setup AVG Antispam remote filtering service on my hosting account? I changed the MX to remote and put in the proper MX records for AVG. I'm still getting email bounced back when I try to send to them. Bounce below: This is an SMTP server at antispam.avgcloud.net Your message could not be delivered to the following address: (Unified Log Code: 1334992212, 0001) from to Connected to mail.lebanonva.net:144.208.79.224 but recipient was rejected. STARTTLS proto=TLSv1.2; cipher=ECDHE-RSA-AES256-GCM-SHA384. Remote host said: 550-Please turn on SMTP Authentication in your mail client, or login to the 550-IMAP/POP3 server before sending your message. 550-outbound-mail-208-146.avgcloud.net (antispam.avgcloud.net) 550-[208.70.208.146]:56611 is not permitted to relay through this server 550 without authentication. --- Below this line is a copy of the message. Received: (qmail 22582 invoked from network); 24 Apr 2017 17:22:06 -0000 Received: from unknown (HELO e1e-avg-is-02.avgcloud.local) (10.10.110.82) by 0 (rfx-qmail) with SMTP; 24 Apr 2017 17:22:06 -0000 Received: by e1e-avg-is-02.avgcloud.local (Reflexion email security v8.40.0) with SMTP; Mon, 24 Apr 2017 17:34:51 +0000 (UTC) Received: (qmail 21329 invoked from network); 24 Apr 2017 17:34:50 -0000 Received: from unknown (HELO mail06.secureserverdot.com) (216.14.208.26) by 0 (rfx-qmail) with SMTP; 24 Apr 2017 17:34:50 -0000 Received: (qmail 4615 invoked by uid 399); 24 Apr 2017 13:34:50 -0400 Received: from 97-89-53-90.static.kgpt.tn.charter.com (HELO iMac-28Gi7.local) ([email protected]@97.89.53.90) by mail06.secureserverdot.com with ESMTPAM; 24 Apr 2017 13:34:50 -0400 X-Originating-IP: 97.89.53.90 Reply-To: [email protected] To: Jackie Hubbard From: Jay Huron Subject: test email Organization: Hillhouse Graphic Design, LLC Message-ID: <[email protected]> Date: Mon, 24 Apr 2017 13:34:50 -0400 User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:45.0) Gecko/20100101 Thunderbird/45.8.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit X-Rfx-Message-Id: 1912912318/1334992212/0001 X-Rfx-Recipient-Address: [email protected] Sending a test email.
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CaseyB
Hello hillhouse, Thank you for your question about using your AVG Anti-Spam filtering service. It appears that you will need to add the IP 208.70.208.146 as a permitted relay. According to AVG's Frequently Asked Questions PDF, you need to log into AVG AntiSpam, click Customers > Permitted Relay > New Entry, and then add the domain or IP. Gratefully, Casey B.