Activation Account

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  • updated
  • Answered

I paid the plan, but haven't received the welcome email to activate my account.

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IMH Support Agent 2
  • Answered

Hello Tracyshyu,


Sorry for the problem with getting your email to activate your account.  Unfortunately, the Support Center can't make that response any faster. Please contact our Customer Service team and they can find out what happened with your email, or re-send if necessary.

If you have any further questions or comments, please let us know.

Kindest regards,

Arnel C.