How do I transfer a subdomain to Big Cartel?

annlettering

7 years ago
Answered

I want to connect my subdomain to my Big Cartel. I tried following their instructions but it is missing some info about TTL. https://help.bigcartel.com/basics/domains/other-domain-setup/#using-a-subdomain
Type: CNAME
Name: shop.mywebsitename.com
TTL: This is where I'm lost. I don't what to put here.
Address: myshopname.bigcartel.com

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Arn

7 years ago

Hello Annlettering, Thanks for the question about transferring a domain to the Big Cartel. If your domain is registered through InMotion hosting, then the current TTL default value is 14400 seconds which is 4 hours. I found some an example of instructions for Big Cartel here if you want to compare. They use a CNAME in their example in the cPanel interface. I hope that helps to answer your question! If you require further assistance, please let us know! Regards, Arnel C.

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